Agenda
Registration & Networking Breakfast
Opening Remarks
Welcome Address : Setting the Stage
Opening Session: AI and our World: Rethink, Reimagine, Revolutionize
- Understanding the interconnections between AI technologies, infrastructure and humans to create a cohesive and adaptive AI-driven enterprise.
- Crafting a long-term vision for integrating AI into the core business strategy.
Speakers:
- Dhruv Chopra, Co-founder and Chief Marketing Officer at Chalo Bus
AI and our World: Frameworks, Synergies, Adoption
Speaker:
Akhilesh Tuteja, Partner & National Leader at KPMG
Special Address: AI and Human Tech: More Tech than Human?
Collaboration among enterprises, startups, and government is pivotal for driving forward AI innovations. This session will explore how fostering such partnerships can accelerate the development and deployment of AI solutions across sectors. Additionally, it will emphasize the critical need to address the skills gap through comprehensive upskilling and reskilling programs, ensuring that the workforce is equipped to effectively integrate and leverage AI technologies in their respective fields.
Speaker :
C. P. Gurnani, Former MD & CEO of Tech Mahindra
PRESENTING PARTNER SESSION (Dell session 20 mins) Low-Code to No-Code: How Easy is the Journey?
- In what ways are low-code and no-code platforms making AI development more accessible to diverse roles within an organization?
- How do these platforms ensure compliance in AI applications?
- Use cases where rapid prototyping with these platforms led to significant business outcomes.
Presentation: Path Forward: How The Gen AI Model to Consumer Interactions Will Shape Up
Speaker:
Rajesh Dogra, Chief Customer Experience Officer at AIR INDIA
Panel Discussion: Walking the Tightrope: Balancing Responsible AI, Regulation, Risk, and Responsiveness
- How can we integrate ethical AI practices to ensure fairness and transparency in technology?
- What strategies can help balance compliance with innovation in the current regulatory landscape for AI
- How can we manage risks associated with AI while staying adaptable to rapid technological advancements?
Speakers:
- Ashton D’cruz, Executive Director at NetWest Markets
- Abhivardhan, Chairperson & Managing Trustee at Indian Society of Artificial Intelligence and Law
- Kapil Jaiswal, Senior Director Research (InfoSec & AI/ML) & CISO at Government of India
Trialogue: Predictive AI: Precision, Forecasting, Future
- Discover how AI uses smart algorithms to look at past data and predict future trends, helping businesses make better decisions.
- Learn how AI models can accurately predict future events, such as consumer demand and market changes.
- Real-World Applications
Speakers:
- Anirban Guha, Head of Analytics at Aditya Birla Finance
- Anurag Khare, DGM & Head of Digital Marketing at Ion Exchange (India)
- Tanuj Bhojwani, Head of People+AI at EkStep Foundation
Panel Discussion: *Dell and Galaxy AI Vs Reality: What Is the Reality For LLMs In India?
- How are Indian enterprises leveraging LLMs to enhance efficiency, and what are the specific industry use cases demonstrating significant ROI?
- What are the unique challenges faced in integrating LLMs, such as scalability, data localization, and compliance with regulations?
- How can Indian organizations foster innovation in concerning linguistic diversity and data availability through collaborations?
Speakers:
- Anushree Saxena, AI Solution Specialist at Dell Technologies
- Tejasvi Addagada, SVP, Chief Data Office at HDFC Bank
- Vinod Bhat, CIO at Tata Vistara
- Vishal Bhatia, CDO at Canara Bank
Tech Showcase *NTT Data AI Ready Data Centers
Panel Discussion: Bridging the AI Skills Divide: Is Upskilling an Uphill Task?
- Understand the critical AI skill shortages and their impact on industry growth.
- Learn about successful programs and partnerships for AI upskilling and reskilling.
- Discover how continuous learning and emerging technologies can keep the AI workforce adept and prepared.
Speakers:
- Dwiraj Bose, Joint President, Chief Data & Analytics Officer at Kotak Life
- Ankur Jain, Founder & CEO at UdyogYantra.AI
Networking Lunch
AI, Art, Algorithms: Redefining Creativity in the Digital Age
The fusion of AI and art is defining a new era of creativity, where the lines between human and machine become increasingly blurred. By viewing AI as a creative partner, we can venture into new realms of artistic expression. Let’s explore how this partnership not only expands our creative potential but also prompts us to redefine what it means to be an artist in the 21st century.
Speaker :
Prateek Arora, Vice President of Development at BANG BANG TV
Tech Showcase (Synechron Technologies session 15 mins) Agentic AI: A new frontier in AI
The shift from Generative AI copilots to Agentic AI workflows represents a groundbreaking advancement in AI capabilities. While AI copilots augment human productivity by assisting in tasks, Agentic AI takes autonomy to the next level, managing workflows and processes independently without human intervention. This marks a significant evolution, particularly in areas such as application modernization, virtual assistants, and creative content development. The session will explore what Agentic AI is, its enterprise-scale potential, and a detailed look into the technology stacks that power these autonomous systems.
Key Discussion Points:
- Difference Between AI Copilots and Agentic AI
- Enterprise Applications of Agentic AI
- Technology Stack Enabling Agentic AI
Speaker:
Prabhakar Srinivasan, Current Designation, Department & Business Entity: Directory of Technology, Innovation & Co-Lead of the AI Practice at Synechron
Partner session Vertiv Maximizing Efficiency and Minimizing Costs: Unleashing AI’s Power for Productivity
Trialogue: AI and the Ethical Debate: Where from Here?
- What are the global trends suggested in development and deployment of AI technologies ethically?
- What role does regulatory compliance play in ensuring AI innovations adhere to legal standards and protect user rights?
- Why is it crucial to prioritize sustainable AI practices that foster long-term societal benefits and build trust?
Speakers:
- Akshay Yadava, Director at UIDAI
- Parrag Jaiin Nainutia, IAS, The Principal Secretary, General Administration Department (Information Technology) at Government of Maharashtra
- Shubham Gupta, IAS, CEO- Sangli-Miraj-Kupwad Municipal Corporation at Government of Maharashtra
Partner session Salesforce Unlocking Multimodal AI: Bridging Vision, Language, and Beyond
Keynote: Leading Through AI: Lessons from the Past, Insights for the Future
AI is taking center stage in today’s tech world, thanks to advances in cloud computing, data, and machine learning. But learning from past tech revolutions shows us that harnessing these changes isn’t always straightforward—it demands strong leadership, cultural shifts, and new skills. In this keynote session, we’ll explore key lessons from previous tech breakthroughs, how they apply to AI, and highlight India’s unique approach to making AI accessible for all.
ET Now AI Disruptors Awards 2024 Ceremony
Closing Remarks
* Agenda is work in progress and subject to changes
Industry Led Track 1
Personalized Financial Engagement: Returning to the roots with Data and AI In the past, banking thrived on close, personalized relationships, where financial professionals understood the unique needs of each customer. However, as financial institutions grew, these interactions became more transactional, leading to a loss of trust and loyalty. Today, AI offers a powerful way to bring back that personalized touch—on a scale previously unimaginable.
This industry–led track on ‘Banking & Financial Services’ will gather tech leaders to explore how data and AI can revolutionize customer engagement in the financial sector. In this session, experts will discuss how AI is reshaping the BFSI industry, enabling personalized experiences, smarter decision–making, and driving innovation. Join us to gain valuable insights into the latest trends and best practices in AI–driven finance and discover how your organization can harness AI to innovate and thrive.
Key discussion themes:
- Bringing together customer behavioral and financial data to create a single view of
the customer across functions. - Anticipating customers’ needs by understanding their financial aspirations.
- Providing personalized financial advice driven by deep customer insights.
- Proactive financial management through data and AI.
- Increasing loyalty using personalized engagement across sales, service, and
marketing.11:00 – 11:20
Keynote: Shaping Tomorrow: The Role of Banks, Financial Institutions, and Regulators in AI-Driven Finance- The evolving role of banks, financial institutions, and regulatory bodies in shaping the future of the banking sector through the adoption of AI and emerging technologies.
- The ways AI can enhance decision-making processes in the finance sector, including automated strategies and risk assessment.
- The impact of AI on improving regulatory compliance and fostering innovation within the financial ecosystem.
Speaker:
Kirti Patil, Joint President – IT & CTO at Kotak Life
11:25 – 12:05
Panel Discussion: Transforming Financial Services Through Hyper-Personalization- How can AI and user-defined APIs revolutionize personalization in banking and finance?
- What role does open banking play in driving innovation and enhancing customer experiences?
- How can institutions balance hyper-personalization with data security and privacy in an AI-driven landscape?
Speakers:
- Hari Nair, Associate Director & Deputy CTO at m.Stock by Mirae Asset
- Mahendra Bindra, Head – Customer Excellence at Unity Small Finance Bank Limited
- Sasidhar Vavilala, EVP Analytics at Suryoday Small Finance Bank
Moderator:
- Binod Roy, Chief Technology Officer – Technology & Innovation at Wonder Home Finance
12:10 – 12:35
Partner Session (25 mins)12:40 – 13:15
Trialogue: AI-Driven Transformation: Elevating Customer Experience and Business Efficiency in BFSI- Explore how AI is reshaping BFSI customer journeys with a focus on risk mitigation, cost efficiency, and operational optimization.
- Discuss strategies for continuously improving customer experience through AI-driven advanced analytics and decision-making tools.
- Address challenges in AI adoption, including risk awareness, cultural resistance, and navigating the evolving regulatory environment.
Speaker:
- Yuvraj Thakker, MD, STOXBOX and Managing Director & CEO, Fort Capital
Moderator:
- Rachana Rautray, Principal – Legal at Anagram Partners
Industry Led Track 2
Discover AI in Healthcare: Your Path to Innovation
Building Customer–centricity to Unlock Retail and Consumer Goods success in India As India rapidly advances towards becoming the third–largest consumer market globally by 2030, retailers and brands face the critical challenge of deeply understanding their customers to stay ahead of the competition. In a market characterized by a vast consumer base and growing purchasing power, the key to differentiation lies in knowing who your customers are, how they make purchasing decisions, and what experiences resonate with them the most. Achieving this level of customer insight is no easy task.
Join us at the industry–led track on ‘Retail and Consumer Good’ for an in–depth exploration of how AI is transforming the way industry leaders are tackling these challenges. Discover how technology is empowering businesses to gain a 360–degree view of their customers, market more effectively, deliver seamless and consistent shopping experiences, and ultimately build lifelong relationships. This session will provide valuable insights into the future of customer– centric retail.
Key discussion themes:
- Creating a 360–Degree View of Customers by integrating data from various sources
to form a comprehensive customer profile. - The Next–Gen of Loyalty Programs with advanced, personalized approaches enhancing customer retention.
- Unified Ecommerce Platforms through seamless integration of online and offline channels for a cohesive shopping experience.
- Personalization vs Privacy, balancing tailored experiences with the protection of customer privacy.
- Omnichannel Shopping Experiences providing a consistent experience across all shopping channels to improve customer satisfaction.14:30 – 14:45
Keynote: Generative AI: Revolutionizing the Future of RetailThis session will explore:
- The potential of Gen AI in transforming the shopping experience
- Integrating Gen AI into Retail processes and functions such as Store Operations, Merchandising and Supply Chain
- Ethical and privacy considerations related to generative AI, including bias
14:50 – 15:15
Panel Discussion: Revolutionizing Retail with Gen AI- Potential of Gen AI to transform the shopping experience across channels
- Understand the challenges in implementing Gen AI such as quality of data, privacy vs personalization etc
- Discuss Retail Industry use cases in Store operations, marketing, ecommerce
Speaker:
- Lokesh Wagadre, Vice President & Head of Technology at Kaya
- Praveen Shrikhande, CIO at Aditya Birla Retail
- Rajgopal Nayak, CTO at Metro Brands
15:20 – 15:35
Trialogue: Revolutionizing the FMCG Industry- Potential of Gen AI to elevate brand experiences for the digital consumer
- Understand the challenges in implementing Gen AI such as first party data, privacy vs personalization etc
- Discuss Retail Industry use cases in Supply chain and distribution, pricing and marketing
Speaker
- Nikhil Bhushan, CTO at Tata Starbucks India
16:05 – 16:20
Partner Session (15 mins)
* Agenda is work in progress and subject to changes
How AI is Evolving the Entire Ecosystem of Data Centers
Speakers:
- Tejas B, CIO at Madhur Group
- Haresh Mandhayan, Executive Vice-President – CISO & Head – IT at Howden Insurance Brokers
- Abhishek Chandra, COO at Julius Baer Wealth Advisors
- Yogesh Ghorpade, Co-founder at Integrite Insurance Surveyors & Loss Assessors
- Minoo Titina, Senior Vice President at Enarr Group
- Manoj Chawla, CIO at Wisdom Finserv
AI in Customer Experience: Explore the role of AI in enhancing customer interactions, personalization, and customer service automation.
Speakers:
- Rahul Vaidya, CIO – Wholesale at Piramal Capital & Housing Finance
- Sathya Natarajan, Head IT R&D at Bajaj Auto
- Ramanarayana Parhi, VP & CIO at Alkem Laboratories
- Simran Ramchandran, GM & Head- Cex, Ecom at Aditya Birla Group
- Vishal Patil, Head IT at Serum Institute
* Agenda is work in progress and subject to changes