Shantanu is the Director of People eXperience and Technology (PXT) at Amazon, supporting India Stores and Emerging Markets, with a focus on Seller Experience, Fulfillment Channels, and Global Trade. Based in Bangalore, India, Shantanu joined Amazon in 2015, beginning his journey with the Global Pricing team. There, he led Product, Program, and Operations initiatives within Competitor Monitoring (CMT), overseeing retail and 3P pricing initiatives across more than 24 countries, which helped strengthen Amazon’s competitive position in global markets. 

In 2023, Shantanu transitioned to People eXperience and Technology (PXT), where he now supports key business teams led by Manish Tiwary and Vivek Somareddy. In his current role, he drives transformative initiatives such as PXT Capability Enhancement and optimizing Cost to Serve across Amazon’s Emerging Markets. Shantanu brings a wealth of expertise in Risk, Program, and Operations Management from his prior roles at Genpact and SBI Card, adding significant value to Amazon’s strategic goals. 

Prior to joining Amazon, Shantanu has worked with Risk, Program and Operations teams in Genpact and SBI Card where he led their Fraud Control and Customer Insights and Reengineering business respectively.  

Shantanu holds an Economics degree from Delhi University and an MBA from the Faculty of Management Studies (FMS), Delhi. Outside of work, Shantanu is an avid long-distance runner and enjoys exploring wildlife through safaris.