Future of Digital Banking in India by 2034

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Overview

The landscape of Indian banking has been revolutionized by digital disruption, reshaping the very aspect of organizational operations and consumer interactions. In this era, staying relevant and competitive demands a robust digital transformation strategy for banks. Digital banking has emerged as a linchpin in India’s financial sector evolution, reflecting the nation’s stride towards a digitally empowered economy. The surge in digital banking adoption, encompassing mobile and internet banking, underscores its pivotal role in modern banking experiences.

India Digital Banking Platforms Market Size Volume was USD 779.79 Mn. in 2022 and the total India Digital Banking Platforms volume is expected to grow by 9.44% from 2023 to 2029, reaching nearly USD 1604.67 Mn.

The Indian banking industry stands as a bastion of stability amid global turbulence, boasting impressive metrics that underscore its resilience and significance with 1.8 Mn ATMs, $2.17 Tn Total Deposits, 137 Schedule Commercial Banks, $1.6 Tn Bank Credit SCBs (FY 23)

As India strides boldly into the dynamic realm of the digital age, we stand at a pivotal juncture where the landscape of banking demands a profound redefinition. With an unwavering commitment to innovation, inclusivity, and sustainability for all, the ET Now Digital Banking Summit 2024 endeavours to serve as the beacon guiding this transformative journey.

In a world abounding with rapid change and unprecedented challenges, adaptation is not merely an option; it is an imperative. The ET Now Digital Banking Summit 2024 serves as a platform to not only explore the innovative strategies that will define India’s banking future but also to adapt to the ever-evolving trends that shape it.

At the heart of our mission lies the empowerment of individuals and organizations alike. Through insightful discussions, and visionary keynotes, we aim to equip our attendees with the tools and insights necessary to not just survive but to truly thrive in this dynamic era of digital banking.
We invite you to join us at the ET Now Digital Banking Summit 2024, where innovation meets purpose, and where together, we will shape a future where prosperity knows no bounds, inclusivity knows no limits, and sustainability knows no compromise.

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Networking Opportunities

What will happen at the conference?

Morning Keynote

A distinguished thought leader sets the stage by delving into the macro trends reshaping the banking landscape and their profound implications for both customers and financial institutions.

Interactive Workshops

Choose from an array of engaging workshops covering topics such as AI-driven customer experiences, cybersecurity best practices, regulatory compliance in the digital era, and designing digital banking platforms for inclusivity. Engage in stimulating discussions and hands-on activities led by industry experts.

Panel Discussions

Dive deep into pressing issues at the forefront of digital banking, including the future of mobile payments, the rise of neobanks, the role of blockchain in banking, and the ethical considerations of data usage. Participate in interactive Q&A sessions and share your insights with fellow attendees.

Networking Breaks

Connect with peers from diverse backgrounds and institutions over a break. Forge new connections, exchange ideas, and explore potential collaborations that can drive innovation in the banking sector.

Industry-Specific Breakout Sessions

Tailor your experience by attending sessions focused on specific banking sectors or emerging trends, such as fintech partnerships, sustainable banking practices, wealth management in the digital age, and the evolution of lending platforms.

Technology Showcase

Immerse yourself in the latest advancements in banking technology showcased by leading companies and startups. Interact with cutting-edge demos, gain insights from industry experts, and discover innovative solutions to elevate your digital banking offerings.

What will happen at the conference?

Morning Keynote

A distinguished thought leader sets the stage by delving into the macro trends reshaping the banking landscape and their profound implications for both customers and financial institutions.

Interactive Workshops

Choose from an array of engaging workshops covering topics such as AI-driven customer experiences, cybersecurity best practices, regulatory compliance in the digital era, and designing digital banking platforms for inclusivity. Engage in stimulating discussions and hands-on activities led by industry experts.

Panel Discussions

Dive deep into pressing issues at the forefront of digital banking, including the future of mobile payments, the rise of neobanks, the role of blockchain in banking, and the ethical considerations of data usage. Participate in interactive Q&A sessions and share your insights with fellow attendees.

Networking Breaks

Connect with peers from diverse backgrounds and institutions over a break. Forge new connections, exchange ideas, and explore potential collaborations that can drive innovation in the banking sector.

Industry-Specific Breakout Sessions

Tailor your experience by attending sessions focused on specific banking sectors or emerging trends, such as fintech partnerships, sustainable banking practices, wealth management in the digital age, and the evolution of lending platforms.

Technology Showcase

Immerse yourself in the latest advancements in banking technology showcased by leading companies and startups. Interact with cutting-edge demos, gain insights from industry experts, and discover innovative solutions to elevate your digital banking offerings.

Who will be attending ?

Format of the conference

The ET Now Digital Banking Summit 2024 is set to catalyse transformative advancements, gathering over 200 delegates and 25 esteemed experts for an enriching a journey into the future of banking. Prepare to be inspired, enlightened, and connected as you navigate the dynamic landscape of digital finance.

Engage with our dynamic agenda

Dynamic Keynotes

Esteemed thought leaders will take the stage, unveiling profound insights and sparking visionary perspectives on the future of digital banking.

Interactive Panel Discussions

Delve into pivotal topics alongside diverse industry experts, fostering spirited debates and inviting audience engagement to drive collective understanding.

Fireside Conversations

Gain exclusive insights from leading figures through intimate, illuminating discussions designed to illuminate key trends and emerging opportunities in the digital banking sphere.

Cutting-Edge Solutions Showcase

Explore an innovative expo featuring 20+ forward-thinking vendors unveiling cutting-edge technologies and solutions poised to revolutionize the digital banking landscape.

Strategic Networking Opportunities

Forge meaningful connections with fellow delegates, industry luminaries, and potential collaborators during dedicated networking sessions designed to facilitate valuable exchanges and partnerships.

Why Attend ?

Access to Leading Experts

Gain access to a diverse array of leading digital banking experts, all gathered in one convenient platform. These experts are here to assist you in strategizing your bank's digital transformation journey and preparing your organization for the future of banking. Take advantage of this opportunity to not only listen to their insights but also to engage with them directly, ask questions, and seek their invaluable advice.


Networking Opportunities

Connect with over 250 digital banking and technology professionals from diverse regions in person, fostering valuable networking opportunities. Expand your professional circle, exchange insights, and forge meaningful connections with industry leaders, fintech innovators, and regulatory experts.


Key Takeaways

Why Partner

ET Now Digital Banking Summit 2024 offers an unparalleled opportunity for vendor companies to connect with key decision-makers, showcase their innovative solutions, and position themselves at the forefront of the rapidly evolving banking landscape. Here are five compelling reasons why your company should join us as a sponsor:

Reach a Targeted Audience

Gain direct access to over 200 delegates representing a diverse range of stakeholders in the banking and financial services industry. These decision-makers are actively seeking cutting-edge solutions to address their digital banking challenges, presenting a prime opportunity to generate qualified leads and build valuable connections.

Showcase Your Solutions

The summit provides a dedicated platform to showcase your latest technologies, products, and services through an interactive exhibition space. Engage with attendees through live demonstrations, product presentations, and personalized interactions, leaving a lasting impression on potential customers.

Thought Leadership and Brand Visibility

Position your company as a thought leader by sponsoring keynote addresses, panel discussions, or workshops. Share your expertise with the audience, gain valuable brand recognition, and establish yourself as a trusted partner in the digital banking space.

Networking Opportunities

The summit fosters a dynamic environment for building strategic partnerships and expanding your professional network. Participate in exclusive networking events, connect with industry peers, and explore potential collaborations to drive mutual growth and success.

Shape the Future of Banking

Be part of a transformative movement shaping the future of banking. By participating in the summit, you contribute to driving insightful discussions, exploring innovative solutions, and influencing the industry's trajectory towards a more digitally empowered banking ecosystem.
Investing in ET Now Digital Banking Summit 2024 is an investment in your company's future.

Abhinav Sinha

Co-founder, Eko India Financial Services

Mahendra Singh

Founder & CEO, Promoter, Board Chairman | Chief AI Health Global R&D and Innovation Officer, Benovymed Healthcare

Nikhil Maheshwari

Vice President R&D, Hindware Home Innovation

Pankaj Kankar

Former CTPO - AJIO, Fashion & Lifestyle, Reliance Retail

Rahul Bharde

SVP & Head of Analytics & Insights, Jubilant FoodWorks

Shakti Goel

Chief Architect and Data Scientist, Yatra Online

Sougat Chatterjee

Mentor of Change' in NITI Aayog's - Atal Innovation Mission Executive Director, Abhay Health

Vijay Sethi

Chairman, MentorKart

Previous Year Highlights

20+

Hours of digital content,workshops & side-events

3K+

Industry experts, students, and enthusiasts

18

Digital experts, instructors and panelists for our side-events

Schedule

9:30 – 10:30 am

October 15th

Day 2 registration
10:30 – 11:30 am

October 15th

Workshop
Workshop: Top trends and predictions for content that will dominate next year

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Jerome Bell

Strategic Advisor, Shopify

Jenny Wilson

UX Designer, Glassdoor

11:30 am – 13:00 pm

October 15th

Lecture
Product strategy: Defining your strategy, tactics, metrics & roadmap

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Marvin McKinney

Product Manager, Google

13:00 – 14:00 pm

October 15th

Interlude: attendee dinner
14:00 – 16:00 pm

October 15th

Panel
Panel: State of speed tooling

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Cameron Williamson

Co-Founder, Invision LTD

16:00 – 17:00 pm

October 15th

Lecture
Group discussion: How to align and empower cross-team success

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Albert Flores

Principal Consultant, Twitch

Esther Howard

VP of Strategy, Stretto Inc.

17:00 – 19:00 pm

October 15th

Closing farewell party

Venue

International Convention Centre

Speakers

Anish Chowdhary

Head, Retail Digital Business
Yes Bank

Arun Nair

ServiceNow Lead at Royal Cyber

Balaji Rajagopalan

Chief Technology Officer
SBI

Dr. Anuradha Bhatia

Executive Director & Head - Data Analytics & AI
Standard Chartered Bank

Gaurav Mahendru

Director Technology Workflow
ServiceNow

Geetika Raheja 

Partner - Advisory - Payments Transformation
PwC

Gobind Jain

CFO
Induslnd

Hardik Gandhi

ED - Regulatory Risk & Finance Data Lead
PwC

Jagriti Khurana

ServiceNow Lead at Royal Cyber

Jaikrishnan GK

Partner-Advisory
PwC

Jigar Shah

CFO
NSDL Payments Bank

Joydeep Roy

Partner at PwC-Global Health Insurance Practice Leader & India Financial Services Advisory Leader
PwC

Kamal Nath

Chief Executive Officer (CEO)
Sify Technologies Limited

Kashinath Hariharan

MD CEO
Jio Payments Solution

Naman Kapoor

Managing Director - Head, Payments and Liquidity India Subcontinent
Citi India Bank

Omkar Bala

ServiceNow Lead at Royal Cyber

Rajeev Yadav

Deputy CEO
AU Small Finance Bank

Raju Vegesna

Chairman & Managing Director (CMD)
Sify Technologies Limited

Rakesh Ranjan

Chief Digital Officer
RBI Innovation Hub

Ritesh Jha

Director
PwC India

Rohit Kumar

Partner | Salesforce Domestic Market Leader
PwC

Sameer Shetty

President & Head - Digital Business and Transformation
Axis Bank

Shekhar Lele

Business Innovation Lead
HSBC India

Shivani Venkatesh

Head Client Insights
RBL Bank

Sukant Mishra

MD & CEO
octagon international fzco

Sumnesh Joshi

Deputy Director General
Govt of India

Vinod Kumar

CIO
Fino Payments Bank

Agenda

8:30 AM – 9:00 AM | Breakfast & Networking

The session will cover following:

  • The exploration of integrating emerging technologies with Digital India and their impact on the nation’s development.
  • Current government policies addressing the challenges and opportunities posed by advancing technologies.
  • The perspectives of policymakers as they navigate the complexities of emerging technologies.

The session will delve into the evolution of IT infrastructure in response to the dynamic technology landscape.

  • Strategies for incorporating sustainable practices in IT infrastructure development, considering environmental and social impacts.
  • Best practices to guide organizations in navigating the sustainable frontier of technology.
Fortify your cybersecurity fortress with Zero-Trust security models, ensuring trust in the digital realm.

Embark on a visionary journey with tech leaders (CIOs/CTOs/CISOs) at the forefront, navigating the dynamic terrain of emerging technologies. This session will delve into their strategic foresight in evaluating, adopting, and seamlessly integrating innovations like AI, IoT, cybersecurity, and cloud computing, shaping the future IT landscape. Key Discussion Points:

  • How do tech leaders strategize the adoption of new technologies, ensuring a harmonious integration into existing frameworks?
  • In the face of evolving cybersecurity threats and regulatory landscapes, what approaches and challenges do leaders encounter in maintaining resilience and data privacy?
  • Explore the pivotal role of fostering a culture of technological agility within organizations and the responsibilities tech leaders bear in guiding their teams towards success in the digital era.
Network with peers and sponsors over a refreshing tea break.

This engaging discussion will delve into the forefront of innovation, exploring emerging trends, effective data management strategies, seamless cloud integration, and the transformative potential of Generative AI in shaping the future of business.
Key Discussion Points:

  • How can businesses leverage emerging tech trends to stay competitive in a rapidly evolving market?
  • How can Generative AI be harnessed to drive innovation, personalized customer experiences, and operational excellence across diverse industries?
Discover the art of crafting cloud-native architectures, unleashing scalability for tomorrow’s digital ambitions.
Join the AI revolution in cybersecurity, unveiling how AI transforms threat detection into an intelligent dance.

Enjoy a leisurely lunch and network with fellow attendees and sponsors.

CIOs play a pivotal role in navigating the intersection of technology and industry. This panel will delve into the challenges and opportunities faced by manufacturing CIOs as they harness cutting-edge technologies such as IoT, AI, and automation to drive efficiency, sustainability, and innovation. From tackling cybersecurity concerns to addressing integration complexities, industry leaders will share insights on their strategic roadmaps for success in the transformative journey of mastering the manufacturing frontier.

Discussion Points:

  • How are manufacturing CIOs leveraging Industry 4.0 technologies to enhance operational efficiency and innovation in their organizations?
  • How do CIOs navigate the complexities of integrating IoT, AI, and automation into existing manufacturing systems, and what lessons have been learned from these endeavors?
  • In optimizing data analytics, what strategies are manufacturing CIOs employing to extract actionable insights and drive informed decision-making across the production chain?
  • How are CIOs steering their organizations towards sustainability goals through the adoption of technological advancements in manufacturing processes?
  • What collaborative approaches and partnerships are manufacturing CIOs exploring to stay at the forefront of technological evolution and ensure long-term success in the industry?
Best practices for ensuring smooth and effective adoption of digital technologies within enterprises.

Discussion Points:

  • How are technology solutions enabling more accurate ESG performance measurement, aiding investors in making socially responsible investment decisions
  • Examine the role of green finance mechanisms, such as green bonds and impact investing, in fostering sustainability goals for both emerging and established companies.
  • Analyze the claims and counterclaims surrounding the race for quantum supremacy, scrutinizing breakthroughs from companies like Alibaba and Intel against skeptics’ concerns.
  • Explore the potential business applications of quantum computing, questioning whether it will surpass classical computing in the near future. 
  • Dive into the quantum advantage, error correction challenges, and the impact, to provide a comprehensive overview of the ongoing debate on the quantum frontier.
Recharge and network with sponsors and peers over an afternoon tea break.
  • How are Generative AI and User and entity behavior analytics (UEBA) transforming threat detection and response strategies, and what impact do these technologies have on overall cybersecurity resilience?
  • What challenges and opportunities does quantum-resistant encryption present in healthcare, and how are organizations navigating its integration into existing cybersecurity frameworks to safeguard patient data?
  • In the era of telemedicine and evolving healthcare practices, how are healthcare stakeholders collaborating with cybersecurity experts to establish secure protocols for remote patient interactions and data exchange?
  • How are healthcare organizations aligning their cybersecurity strategies with regulatory changes, such as the Digital Personal Data Protection Act, to ensure data privacy and maintain the security of patient information
  • Regarding the adoption of advanced technologies like AI and ML for predictive analytics in cybersecurity, how are healthcare organizations addressing ethical considerations to uphold patient trust and confidentiality?

Explore the evolving dynamics between cutting-edge technologies and human involvemet in organizations.

Discussion Points:

  • How are enterprise-level companies and government organizations strategically adopting and adapting to emerging technologies to augment human capabilities in decision-making and sustainability management?
  •  In what ways can the symbiotic relationship between technology and human expertise be optimized to address complex challenges in sustainability and environmental responsibility?
  • What ethical considerations and safeguards are essential in the integration of advanced technologies to ensure responsible and sustainable practices on an organizational scale?

Wind down with networking drinks followed by a delightful dinner. Network, share insights, and build connections.

Agenda

Disclaimer: The agenda displayed on this page is subject to change without prior notice. Please check back regularly for updates.

Agenda

17:00 - 17:30

Registrations

17:30 - 17:35

Welcome address by ET Edge

17:35 - 17:50

Keynote Presentation (Topic Yet to decide)

17:50 - 18:10

Panel Discussion1: MDs & CEOs of Banks India's Digital Banking Revolution: How Banking Will Transform by 2034

 

This panel discussion will explore the current landscape of digital banking in India and delve into how it might evolve by 2034. We'll bring together experts to discuss:
Current Trends:
The impact of interoperability on digital payments and internet banking (introduced in 2024)
The role of the India Stack (including Open APIs) in transforming financial services
The rise of neo-banks and full-stack digital banks in the Indian market
Future Trends (2034):
The potential of Blockchain technology in revolutionizing banking security and efficiency
The impact of a Central Bank Digital Currency (CBDC) on traditional banking
Financial inclusion for unbanked populations in a digital future

18:10 - 18:30

Fireside Chat 1 India's Regulatory Sandbox: A Launchpad for Innovation

 

Building on the concept of navigating the regulatory sandbox in Indian banking, this panel discussion will delve into the current state and prospects of this crucial initiative.

How has the sandbox evolved since its inception?
How can the sandbox facilitate collaboration between established banks and agile Fintech startups
What are the long-term goals of the Indian Regulatory Sandbox? How does it aim to shape the future of innovation in Indian banking?

18:30 - 18:50

Presentation

18:50 - 19:10

Panel Discussion2: IT Decision Makers from Banks Banking Reimagined: AI, Metaverse, and Personalized Experiences in Banking

 

This panel discussion will explore how Artificial Intelligence (AI) and the emerging Metaverse will reshape the future of personalized banking experiences in India.
Key Discussion Points:
How can Indian banks leverage AI to create hyper-personalized banking experiences?
Examples: Tailored investment advice, automated financial planning, risk assessment for loans, customized insurance solutions.
Challenges of implementing AI in Indian banking: Data security, regulatory hurdles, integration with existing systems, customer trust in AI decisions.
Will the Metaverse revolutionize how customers interact with their banks?
Imagine: Virtual bank branches for personalized consultations, immersive financial literacy experiences, avatar-based wealth management guidance.
Can AI replace human interaction in banking?

19:10 - 19:30

Panel Discussion 3 – Tech Panel The Future is Now: Exploring the Intersection of Emerging Technologies in Banking

 

This panel discussion will delve into the exciting convergence of  cutting-edge technologies that are transforming the landscape of  digital banking in India. We'll bring together experts to  explore how 5G, Biometrics, Digital Currencies, Cybersecurity,  and Fintech are shaping the future of financial services.
Key Discussion Topics:
How will 5G revolutionize the speed, security, and efficiency of digital banking transactions?
The adoption of biometric authentication (facial recognition, fingerprints) for secure and convenient access to banking services.
The potential of Central Bank Digital Currencies (CBDC) to revolutionize financial transactions and inclusion.
Strategies for fortifying digital banking systems against cyberattacks, data breaches, and malware.
Collaboration between FinTech’s and established banks to drive innovation in the digital banking landscape.

19:30 - 19:50

Presentation

19:50 - 20:10

Presentation

20:10 - 20:30

Fireside Chat 2 Charting the Course to Profitability: The Digital Transformation of BFSI

 

This panel discussion topic highlights the dual focus on profitability and digital transformation within the Banking, Financial Services and Insurance (BFSI) sector.
Topics of discussion:
Optimizing cost structures through digital process automation
Leveraging data analytics to identify and target high-value customers
Understanding the changing customer preferences for digital and physical banking channels
Optimizing branch networks for a more consultative and value-added experience

20:30 - 20:45

Closing Note

20:45 Onwards

Dinner

Disclaimer: The agenda displayed on this page is subject to change without prior notice. Please check back regularly for updates.

Trailblazers award Powered by AWS

At Tech Next Summit 2024, we are excited to introduce the “Tech Trailblazers”, a prestigious recognition that celebrates exceptional achievements in the world of emerging technology. This aims to honor IT and non-IT executives who have demonstrated outstanding leadership and made a significant impact on their organizations through the implementation of cutting-edge technology solutions.

Categories:

  • Trailblazer Visionary recognised for Leadership in Artificial Intelligence
  • Trailblazer CIO/CDO/CTO recognized for Leadership in Cloud Innovation
  • Trailblazer Visionary recognized for Leadership in Data and Analytics
  • Trailblazer CIO recognised for Leadership in Disaster Recovery Innovation
  • Trailblazer Visionary recognised for Leadership in Group Strategy & Transformation
  • Trailblazer Visionary recognised for Leadership in Innovation

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CO – Presenting Partner

Knowledge Partner

Media Partners

Education Partner

Business Insights Partner

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A Look Back: Previous Edition Highlights

Summit Synopsis

The ET Now Digital Banking Summit 2024
Future of Digital Banking in India by 2034

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