{"id":8836,"date":"2024-05-10T18:09:17","date_gmt":"2024-05-10T18:09:17","guid":{"rendered":"https:\/\/et-edge.com\/conferences\/gcc\/?post_type=team&#038;p=8836"},"modified":"2024-05-10T18:09:17","modified_gmt":"2024-05-10T18:09:17","slug":"amit-nehra","status":"publish","type":"team","link":"https:\/\/et-edge.com\/conferences\/gcc\/2024-bangalore\/team\/amit-nehra\/","title":{"rendered":"Amit Nehra"},"content":{"rendered":"<p><b><span data-contrast=\"none\">Amit Nehra, Global Head \u2013 Voice and Virtual and Location Head \u2013 Bengaluru, Standard Chartered Global Business Services India: <\/span><\/b><span data-contrast=\"none\">Amit has been with Standard Chartered Bank since October 2017 and has over 25 years of industry experience and has managed large scale operations, across various cities and countries.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16777215,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">He is currently the Global Head, Voice &amp; Virtual\u202ffor the Client Care Centre and the location head for Bengaluru hub of GBS India.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16777215,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">As a Global Head, he is responsible for Standard Chartered\u2019s Voice &amp; Virtual channel across 26 markets and has direct responsibility for the performance of Voice and Virtual operations across India and Malaysia hub, including targets set by the business, overseeing special projects delivery, cost, revenue budgets, service levels and client experience. Amit has extensive experience in the banking, IT \/ ITES and hospitality industries, having worked in many leading firms including Citigroup Global Services, Barclays Shared Services and Taj Hotels.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16777215,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n","protected":false},"author":1,"featured_media":8837,"menu_order":0,"template":"","team_designation":[],"team_department":[68],"class_list":["post-8836","team","type-team","status-publish","has-post-thumbnail","hentry","team_department-past-speakers"],"acf":[],"_links":{"self":[{"href":"https:\/\/et-edge.com\/conferences\/gcc\/2024-bangalore\/wp-json\/wp\/v2\/team\/8836","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/et-edge.com\/conferences\/gcc\/2024-bangalore\/wp-json\/wp\/v2\/team"}],"about":[{"href":"https:\/\/et-edge.com\/conferences\/gcc\/2024-bangalore\/wp-json\/wp\/v2\/types\/team"}],"author":[{"embeddable":true,"href":"https:\/\/et-edge.com\/conferences\/gcc\/2024-bangalore\/wp-json\/wp\/v2\/users\/1"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/et-edge.com\/conferences\/gcc\/2024-bangalore\/wp-json\/wp\/v2\/media\/8837"}],"wp:attachment":[{"href":"https:\/\/et-edge.com\/conferences\/gcc\/2024-bangalore\/wp-json\/wp\/v2\/media?parent=8836"}],"wp:term":[{"taxonomy":"team_designation","embeddable":true,"href":"https:\/\/et-edge.com\/conferences\/gcc\/2024-bangalore\/wp-json\/wp\/v2\/team_designation?post=8836"},{"taxonomy":"team_department","embeddable":true,"href":"https:\/\/et-edge.com\/conferences\/gcc\/2024-bangalore\/wp-json\/wp\/v2\/team_department?post=8836"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}