With the background of India’s G20 Presidency, efforts are on to resuscitate the industry that went through a rough patch during the pandemic. The world travel and tourism council calculated that tourism generated ₹13.2 lakh crore (US$170 billion) or 5.8% of India’s GDP & supported 32.1 million jobs in 2021. Amid the geo-economic challenges; collaboration is needed to define a new era of travel. From current policies & regulations to investments, how can travel & tourism encourage a better future?

In person meetings and events have returned in person worldwide. Business travel has permanently changed and is on its path of recovery to the pre-pandemic levels. Over the past two years, MICE leaders and professionals have been coping with changing travellers’ sentiments, the travel regulations and the explosive growth of meetings technologies and innovations. With economic volatility ahead, 2023 may be another year of uncertainty. Despite of this, MICE industry is predicted to reach US$1.6 trillion by 2028.

Indicative Talk Points:

• Strategies to develop & promote MICE Industry
• Making India’s MICE sector globally competitive
• Government & private players investments for skill development
• Addressing challenges & transformations

Beyond pent-up demand from travellers, the travel industry’s future depends on many factors. From booking, to take off, to the return trip home- travel companies need to provide customers with a great travel experience to build loyalty. Companies need to look outside the industry to understand changing consumer expectations. Can travel businesses achieve lasting success by adopting a collaboration business model?