When COVID struck this nation, many businesses had to evolve in a short span of time, BFSI is one them. This crisis has significantly impacted financial institutions across the globe, With the customer’s ease of paper-based transactions and the fast shift to WFH, banks need to accelerate their digital initiatives to enhance their top line and deliver uninterrupted services in a safe and secure manner. Robotic process automation (RPA) —the process of automating high-volume and repetitive tasks—can enable banks to simplify data-intensive processes without impacting the quality of their services.

Also, RPA has a huge role to play in order to ensure robust business continuity for financial institutions. Even though there have been some challenges while having this transition, employees are still grappling with the changed expectations, given that they have little training and experience to bank on. Also, safety is one of the factors which needs to be looked at as these financial institutions have large amounts of sensitive data that employees need to access in the course of their work.

In this webinar, we will be discussing about how we can incorporate the right amount of automation in financial institutions which will not impact the productivity of its employees.