In today’s Volatile, Uncertain, Complex and Ambiguous world, rising consumer expectations are disrupting every industry, especially those with a digital backbone. Leaders in the BFSI industry have been early adopters of leveraging technology to connect with their consumers and also to enable their employees to carry out operations remotely. In the last 12-18 months, this trend has seen an upward shift with users and consumers of banking and financial services leveraging digital channels almost exclusively, to conduct their financial transactions. With this surge in both consumers and employees relying on digital channels to conduct their day-to-day operations, Financial services organizations and institutions are faced with challenges related to balancing between upscaling, performance and security.

Every financial organization, today, is part of an ecosystem of players that rely on each other to exchange business-critical data. With the growing usage of apps and API’s and the emergence of open banking platforms, today cyber security is one of the most important challenges that banking and financial services organizations must address. Traditionally, organizations have been implementing security measures on an adhoc basis and they are saddled with a patchwork security architecture that results in a high TCO. However, we see that more and more, data privacy and security are fundamental building blocks of organizations. This topic is no longer a regulatory tick box, or a product discussion, it is in fact a boardroom strategy. Companies recognize that lack of cybersecurity challenges the very foundation of any business that is growing digitally.

With this context, Economic Times is organizing two roundtables powered by Akamai, to bring together Financial services industry leaders and experts, who would share their points-of-view and their experience on how to strike the right balance between scale, experience and security. The first of the Roundtables would be focused on Banking and Insurance sectors and the second will host Fintech companies.