BFSI Tech Leader’s Summit
INNOVATION IS THE KEY to continuous growth, with change being the trigger. Companies which embrace change innovate, grow, and transform at a faster pace. Successful companies who have survived – have had technology adaptation as the main trigger for sustainability. Accelerated technology adoption is required for the changing business environments, and BFSI is leveraging technology in a big way to bring about significant improvements in their overall operations. Finding, newer ways to transform themselves digitally is the mantra – to outgrow competition and remain resilient.
Indian financial industry has matured in its digital transformation journey and is now looking at utilizing its learning to provide better Product control, and customer experience. From usage of AI to RPA to Blockchain, BFSI is using the latest developments to solve customer queries with a quick TAT. The successful amalgamation of technologies to generate better user experience is what will demarcate the segment in the future.