The world’s response to COVID-19 has led to a massive transformation in the workplace. With each passing day, the relationships between organization and customer, employer and employee are getting more and more digitized.

Businesses are embracing digital ways of working to drive greater efficiency, safeguard business continuity and foster employee engagement virtually. Technology is no more an optional urge for excellence, but a burning need for survival and business continuity.

But, what’s next? The current technologies may not solve for what the future holds!

So, how are organizations preparing themselves for a digital workplace 2.0?

Businesses across the world will need to revisit the drawing board to assess their digital transformation roadmap and readiness in order to nurture the most sought after competency –  agility in adapting to any change.