Agenda

09:00 - 10:00 Registration

10:00 - 10:10 Opening Remarks - ET Edge

10:10 - 10:25 Guest of Honour: Outlook for India’s Insurance Sector
  Nilesh Sathe, Whole Time Member, IRDA

10:25 - 10:30 Setting The Tone
  Prashant Tripathy, Sr. Director and Chief Financial Officer, Max Life Insurance (Designate Managing Director and CEO*)

10:30 - 11:15 Panel Discussion: Crystal Ball Gazing the Next Decade in Insurance
 

India has emerged as one of the hottest investment destination in South East Asia in the Financial Services sector with interest from across the globe multinationals pouring in to enter the Indian households. Thanks to polices, vast demographics, technology and thinking of the smart strategists which has paved an investment friendly environment. But, with opportunities comes challenges. As India is developing, new challenges are evolving. Insurers now need to think long term and formulate a much clearer and connected with the world concepts. Since the sector handles a lot of money, Law also plays a very vital role. The esteemed panellists in this Think Tank session will deliberate on:

  • New India, New Strategies
  • Ease of doing business in insurance sector with current regulations and policies
  • Easier, faster and more seamless experience in claim processes
  • Redefining insurance distribution process
  • Laws that govern the sector
  • Learnings from developed markets like UK & USA and concepts that can work well in India
  • Tapping the untapped markets, taking insurance to the grass roots ( special insurance schemes, crop insurance, livestock insurance covers)
  • New Products
  Girish Kulkarni, MD & CEO, Star Union Dai-ichi
N. S. Kannan, MD & CEO, ICICI Prudential Life Insurance
Prashant Tripathy, Sr. Director and Chief Financial Officer, Max Life Insurance (Designate Managing Director and CEO*)
Rajendra Barot, Partner, AZB & Partners
Moderator: Joydeep Roy, Partner & Leader - Insurance Practice, PwC
11:15 - 11:35 Networking Tea and One on One Meetings
11:35 - 11:45 Standalone: Risk and Security challenges in the evolving sector of Insurance
 
  • Anticipating future risks
  • Challenges faced
  • Managing risk and regulatory complexities
  • Tools of effective fraud and risk management
  • How to successfully counter fraud and mitigate fraudulent claims
  • Application of regulations and compliance
  • Improve risk facilitation
  Nakul Rajpal, Principal Consultant, SAS India

11:45 - 12:30 Panel Discussion: Disruptive Technologies Disrupting Markets
 

Keeping up the momentum is key challenge and advancement in technology has thankfully helped to innovate and keep the momentum going. It won’t be wrong to say that technology propels companies to become clear market winners. It is likely to be the same for the insurance sector. For a long time the traditional business model has been doing the work for the insurance companies, but of late the sector has too began to feel the effect of the power of technology. It is changing the way products and services are delivered and in near future we can expect a revolution in the business models. The deliberation here will explore:

  • AI & IOT in Insurance and how is it a game changer?
  • Transforming traditional insurance companies with machine learning, APIs, Blockchain, and telematics
  • Use of mobile and digital mediums for better customer experience
  • Use of analytics for improved profitability
  • Augmented realty in insurance
  Anand Pejawar, President Operations & IT, SBI Life Insurance
Eswaranatarajan N, Sr. EVP, COO (Distribution, Underwriting & Operations), Kotak General Insurance
Girish Nayak, Chief - Service, Operations, Technology ICICI Lombard General Insurance
Mangesh Vaitla, Co-founder & Executive Director, C2L BIZ
Padmesh Nair, Chief Digital Officer & Member Executive Committee, Apollo Munich Health Insurance
Vineet Khanna, Executive Director- Practices, SAS India
Moderator: Manik Nangia, Marketing Director & Chief Digital Officer, Maxlife Insurance

12:30 - 12:40 Case Study: How other Progressive Countries are Realizing their Insurance Potential?
  Vibha Padalkar, MD & CEO, HDFC Life Insurance

12:40 - 13:00 Battlefield: Digitation VS Go-to Executives - Which is more effective?
  Ashish Srivastava, MD & CEO, PNB MetLife
Naval Goel, CEO& Founder, PolicyX.com
13:00 - 14:15 Networking Lunch
14:15 - 14:45 Expert Panel: One Stop Solutions for your Concerns
  Atanu Sen, Former MD & CEO, SBI Life
B D Banerjee, Former CMD - Oriental & National Insurance, MD - GIC of India, Insurance Ombudsman - Mumbai, Director - Rallis India & TATA AIG
G Srinivasan, Former CMD, The New India Assurance Co & United India Insurance
S B Mathur, Former Chairman, LIC
Sudhin Roy Chowdhury, Former Member (Life) IRDA, Zonal Manager ( Executive Director), LIC of India, LIC -MD & CEO – International ( Bahrain)
Moderator: Joydeep Roy, Partner & Leader - Insurance Practice, PwC

14:45 - 15:15 Fireside Chat: The importance of Customer Experience in Next Gen Insurance World
 
  • The Trust Factor in Customer Engagement
  • Bridging the gap between customers and the company
  • Enhancing customer experiences
  • Handling customer satisfaction and how has it evolved
  • Changing How India Buys Insurance
  Tapan Singhel, MD & CEO, Bajaj Allianz General Insurance
Vineet Arora, MD & CEO, Aegon Life Insurance
Vivek Belgavi, Partner and India FinTech Leader, PwC India

15:15 - 16:00 Special Session: Reviewing the Sector, Addressing the Major Concerns
 
  • Reinsurance – Challenges and Opportunities
  • The growth prospect of the bancassurance segment
  • Hurdles for foreign reinsurers in India
  • IRDA’s role in safeguarding the interest
  • The Make in India in Insurance
  Tarun Chugh, MD & CEO, Bajaj Allianz Life Insurance
Rakesh Jain, ED & CEO, Reliance General Insurance
Krishnan Ramachandra, Deputy CEO,Apollo Munich Health Insurance
Shreeraj Deshpande, Interim Head, Future Generali India Insurance (FGII)
Shankar Garigiparthy, CEO & Country Manager, Lloyd’s
Abhijit Gulanikar, President-Business Strategy at SBI Life Insurance
Moderator: Amit Roy, Director, Insurance & Allied Businesses, PwC

16:00 - 16:20 Chief Guest Address
  Shri Yanamala Ramakrishnudu, Minister for Finance & Planning, Commercial Tax & Legislative Affairs, Government of Andhra Pradesh

16:20 - 17:00 Felicitation Ceremony
17:00 - 17:15 Networking Tea and Close of Conference
17:15 - 18:00 CEO RoundTable: Distribution Challenges and Opportunities in Insurance Industry