• Gaurav is a Partner and GCC industry leader for Deloitte in India
• He has 24+ years of experience in managing large scale engagements in the areas of GCC (Global Capability Center) setup and transformation, M&A and Restructuring for International & Domestic clients
• His GCC experience includes:

-Assisted multiple IT and BPO services organisations with their GCC setup and restructuring strategy as part of M&A deals. These GCCs were across client service and enabling functions

-Was part of the initial team for setting up of delivery center in India for a global IT services provider

-Assisting a global client in setting up GCC in a BOT model

-Assisted in setting up F&A GCC for 2 large telecom players in India

-Assisted a global Insurance firm in defining their outsourcing strategy and helping setup a GCC in India.

-Assisted a large BFSI player to improve operations at their F&A GCC in India. This covered all the key processes like AP, AR, Recon, Accounting, Taxation etc.

-Assisted a large insurance firm in acquiring multiple 3rd party IT and BPO service providers in India and eventual sell off to a large BPO player

-Assisted a large BFSI GCC in doing current state maturity assessment across multiple dimension of operations

-Assisted a Technology GCC to improve their service delivery model

-Assisted a large Indian organbisation in outsourcing its F&A operations to a global IT/BPO player

-Assisted a large BFSI GCC to improve productivity at their GCC in India

-Assisted a large IT GCC in identifying improvement opportunities and defining the roadmap for growth

-Assisted a Telecom GCC in developing a business plan and getting them ready for providing service to other clients outside the parent organisation

-Assisted a large automotive player in feasibility study for HR GCC