Mark Your Presence
Secure your place among industry leaders at HCLTech presents 6th Edition of ET Edge GCC Summit 2024, a transformative gathering where ideas are exchanged and futures-ready enterprises are forged.
Home to over 1,800 GCCs employing more than 1.3 million people, India plays a significant role in economic growth, providing quality jobs and contributing to GDP. Cities like Bengaluru, Hyderabad, Delhi NCR, Mumbai, Pune, and Chennai are prime destinations, offering a conducive environment for these innovation hubs, further establishing India as a leader in the global business landscape.
With its established credentials as an outsourcing and offshoring center, especially in technology, more global companies are turning to India to fuel their next growth phase.The services sector’s rapid evolution is propelling the country to the forefront of tech-driven innovation, making Global Capability Centers (GCCs) pivotal for transformation, business strategies, and new technologies while also encompassing essential functions such as finance, human resources, IT, customer service, research and development.
The Rise of Global Capability Centers in Delhi
Delhi is increasingly becoming a hotspot for Global Capability Centers established by multinational companies, driven by strategic advantages. The region offers a large, highly skilled workforce in fields like IT, engineering, finance, and analytics, supported by institutions such as IIT Delhi. Its world-class infrastructure features modern office spaces, business parks, and efficient transportation networks, including international airports and metro systems, making it ideal for global operations. Additionally, lower operating costs compared to cities like Mumbai enhance its attractiveness. With a strong focus on digital transformation, Delhi NCR is positioning itself as a prime destination for GCCs driving global digital initiatives, solidifying its role in the international business landscape.
The ET Edge GCC Summit Delhi Edition 2024 promises to be a transformative gathering. It will assemble leaders spanning diverse industries for engaging discussions and the exchange of ideas. The primary goal is to drive the sector forward through insightful dialogue. This summit aims to deeply explore the trajectory of the GCCs. It seeks to uncover the key factors contributing to its success and emphasizes the importance of enterprises being future ready.
Through keynote addresses, panel discussions, and fireside chats the summit aims to provide the attendees with invaluable insights. These exchanges are designed to advance the GCC sector by fostering collaboration and knowledge exchange. This summit endeavours to chart a course toward sustained growth and innovation in Global Capability Centres. It underscores the significance of leveraging collective expertise to propel the sector into the future. The ET Edge GCC Summit Delhi Edition 2024 will serve as a pivotal event for industry leaders, policymakers, and stakeholders. It will illuminate opportunities and challenges while highlighting the city’s role as a hub for GCC innovation and excellence.
Address talent management challenges and opportunities in attracting, retaining, and developing skilled professionals for GCCs.
Head of Shared Services India and Country Head India
AXA XL
Partner and GCC Industry Leader
Deloitte India
CEO
Jaguar Land Rover Technology and Business Services India
Head of GSC India
HSBC Digital Business Services
Head of Platform Delivery Global Platform Solutions, Site Head India
Fidelity International
India Business Head
HCLTech
Global Head
Alcon Global Services
Head of Shared Services India and Country Head India
AXA XL
Executive Vice President and Head India and Middle East
HCLTech
Director
Airbnb Global Capability Centre
Director of IT and Center Head for AGCO Corporation’s Digital Capabilities Center in India
AGCO Corporation
IT&D Director Nutrition & Site Head
Reckitt Global Hub
Global Service Delivery Leader
Marsh McLennan
VP / Technology Head
RNTBCI
Executive Director & CEO
Welspun Global Services
Vice President & Managing Director
Kenvue Solutions India
Regional Managing Director, APAC
AMS
Head of HR and employee experience
Orange Business
India Business Head
HCLTech
Head of India Business Centre
Circle K
This address will focus on policy support, incentives, and infrastructure that make India a global hub for innovation and business solutions, emphasizing reforms that enhance ease of doing business, setting up manufacturing plants and promote sustainable GCC expansion.
Speaker:
Ajit Nayak, Executive Vice President and Head India and Middle East, HCLTech
This panel will delve into the strategic imperatives propelling Global Capability Centers (GCCs) in India toward becoming a pivotal hub for global business operations and setting up manufacturing plants. Industry leaders will engage in discussions on critical factors such as innovation, talent management, digital transformation, and operational efficiency. This discussion aims to provide a comprehensive blueprint for GCCs to navigate the evolving landscape and contribute significantly to India’s position as the world’s leading GCC hub.
Points of Discussion:
Speakers:
Moderator: Deloitte
This session will explore how GCCs in India are transforming from cost centers into strategic hubs of innovation. Panellists will discuss driving innovation in People, Process, and Product, leveraging India’s talent and technology to create impactful global strategies. By focusing on local innovation while delivering global solutions, GCCs are establishing themselves as key players in the international business landscape.
Points of Discussion:
Speakers:
Moderator: Deloitte
Discussion on talent acquisition challenges in India, best practices for effective talent acquisition and retention strategies for GCCs. The session will focus on navigating the complexities of hiring in competitive markets, building strong talent pipelines, and fostering a culture of growth.
Points of Discussion:
Speakers:
Moderator: Deloitte
This panel will debate the pros and cons of GCCs opting for co-working spaces versus dedicated facilities. Experts will weigh factors like cost, flexibility, collaboration opportunities, and long-term sustainability to help guide this key decision.
Points of Discussion
Speakers:
Moderator: Deloitte
Explore how the digital revolution is reshaping GCC operations, the role of advanced data centers in supporting this transformation, and the potential of AI to revolutionize business strategies.
Key Discussion Points:
Speakers:
Moderator: Deloitte
This session will explore how GCCs can effectively navigate India’s complex tax environment to unlock growth opportunities. It will focus on the array of tax benefits available, such as SEZ exemptions, deductions for R&D activities, and government incentives aimed at fostering investment. It will provide practical insights on how GCCs can maximize these benefits to
scale operations, reduce tax liabilities, and enhance profitability while ensuring compliance with India’s evolving tax framework.
This engaging session focuses on international transactions, compliance, and risk mitigation, highlighting best practices and strategies. Discover how organizations can navigate complexities and foster sustainable growth in today’s interconnected global marketplace.
Key Discussion Points:
Speakers:
Moderator: Deloitte
This is a tentative agenda & subject to change*
Secure your place among industry leaders at HCLTech presents 6th Edition of ET Edge GCC Summit 2024, a transformative gathering where ideas are exchanged and futures-ready enterprises are forged.