Overview
Global Capability Centres (GCCs) are vital hubs within multinational corporations, providing centralized global support across functions like IT services, finance, R&D, and customer support. These centres bolster India’s economy, driving export success by leveraging local talent nurtured through robust educational systems. Supported by favourable government policies, a conducive regulatory environment, advanced IT infrastructure, and cost efficiencies, India stands as a premier destination for GCC setups. Embracing technologies such as AI, machine learning, and data analytics, GCCs enhance efficiency and foster business growth, boosting India’s global competitiveness.
Future-focused talent development initiatives and educational collaborations are poised to fuel digital transformation, ensuring sustained sectoral growth and economic advancement. Hyderabad’s rise as a prime GCC destination surpasses major cities. According to the ‘India GCC Trends – Half Yearly Analysis H1CY2023’, Hyderabad and Bengaluru tied with 11 new GCCs each. The report highlights India hosting over 1580 GCCs by FY2023, with 1.66 million professionals and a market size of US$46 billion growing at 11.4% annually.
The report details for new GCCs in Hyderabad: one focuses on advanced battery modelling and machine learning in electrical/electronics, another on engineering design, sourcing, supply chain, and IT in retail, a third on next-gen hardware/software in telecom, and a fourth on Oligonucleotide research in pharmaceuticals.
Our Legacy So Far
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Testimonials
The Global Capability Center Summit was outstanding. Featuring a panel with over 250 years of combined experience, the event offered invaluable insights and discussions from top experts and policymakers. A truly unique and impactful experience.
Rohan Lobo
Partner, Deloitte IndiaI found the summit outstanding, with impressive speakers and open sharing of thought leadership. The vision for GCCs to evolve into global centers of excellence and drive innovation was inspiring.
Saurabh Singhal
Chief Commercial Officer and Chief Fintech Officer, GIFT CityThe Summit was a fantastic platform for engaging with the GCC community and discussing property and infrastructure development, technology interfaces, and creating excellent workspaces for GCCs in India.
Aman Kapoor
CEO, Airport Land Development, GMR Airports LimitedHyderabad: A Strategic Hub for Global Capabilities Centers (GCCs)
Hyderabad hosts GCCs from sectors like technology, pharmaceuticals, financial services, and manufacturing, with major players such as Microsoft, Google, Amazon, and Novartis.
The city attracts skilled professionals including engineers, data scientists, finance experts, and researchers, supported by institutions like ISB and IITs.
Hyderabad offers modern facilities in IT parks, SEZs, and business districts, complemented by international connectivity.
Hyderabad's GCCs offer cost-effective solutions without compromising quality.
ET Edge GCCs Summit 2024
The GCC Summit Hyderabad Edition 2024 promises to be a transformative gathering. It will assemble leaders spanning diverse industries for engaging discussions and the exchange of ideas. The primary goal is to drive the sector forward through insightful dialogue. This summit aims to deeply explore the trajectory of the Global Capabilities Centres (GCC) industry. It seeks to uncover the key factors contributing to its success and emphasizes the importance of enterprises being future ready.
Through keynote addresses, panel discussions, and fireside chats the summit aims to provide the attendees with invaluable insights. These exchanges are designed to advance the GCC sector by fostering collaboration and knowledge exchange. The GCC Summit Hyderabad Edition 2024 endeavours to chart a course toward sustained growth and innovation in Global Capability Centres. It underscores the significance of leveraging collective expertise to propel the sector into the future. The GCC Summit Hyderabad Edition 2024 will serve as a pivotal event for industry leaders, policymakers, and stakeholders. It will illuminate opportunities and challenges while highlighting the city’s role as a hub for GCC innovation and excellence.
Global Capability Centers (GCCs) have become essential components of a nation’s economic strength. These centers are pioneering innovators across various processes and functions. They not only provide substantial benefits to their parent organizations but also open new pathways within their respective sectors. By concentrating on developing a highly skilled workforce, GCCs enable individuals to navigate the intricacies of today’s business environment effectively. This proficient talent pool, refined through expert training, consistently delivers cutting-edge services at competitive rates, making India-based GCCs highly attractive on the global stage.
The upcoming GCC Summit 2024 is set to be a pivotal event. It will bring together leaders from diverse industries to engage in insightful discussions and exchange ideas. This is aimed at propelling the sector forward. The summit will delve deep into understanding the industry’s trajectory. It seeks to elucidate the factors underlying its success and why enterprises must remain future-ready. Through keynote speeches, fireside chats, and panel discussions, the summit aims to provide attendees with valuable insights. This will help advance the GCC sector. By fostering collaboration and knowledge sharing, the GCC Summit 2024 endeavours to chart a path towards sustained growth and innovation in the realm of Global Capability Centers.
Industries
IT
Real Estate
Technology
Workforce
Software and Technology companies
Banking & Financial Services companies
Energy and Chemicals companies
Pharma and Life Science companies
Retail companies
Manufacturing companies
Consumer Goods companies
Media and Publishing companies
Who Should Attend?
MD
CEO
CIO
CTO
CISO
CHRO
Objectives
Knowledge Sharing
Facilitate knowledge exchange and best practice sharing among GCC leaders, practitioners, and industry experts.
Thought Leadership
Provide a platform for thought leaders to discuss emerging trends, challenges, and opportunities shaping the future of GCCs.
Networking and Collaboration
Foster networking opportunities and collaboration among GCC professionals, service providers, and ecosystem partners.
Innovation and Transformation
Explore innovative strategies, technologies, and practices driving transformation and innovation within GCCs.
Talent Development
Address talent management challenges and opportunities in attracting, retaining, and developing skilled professionals for GCCs.
Speakers
Regional Business Head – South India
Tata Realty & Infrastructure Limited and Tata Housing Development Company Limited
Head of Platform Delivery Global Platform Solutions, Site Head India
Fidelity International
OpenBlue India Software Engineering and APAC Solutions, Board Member – JCIPL, Johnson Controls
Impactful GCC's Of India
India has emerged as a global leader in hosting Global Capability Centres (GCCs), which have transformed the landscape of technology and business services. The ET NOW Impactful GCC’s Of India coffee table book celebrates the remarkable journey and achievements of these centres, highlighting their contributions to innovation, economic growth, and employment generation.
This coffee table book is a tribute to the resilience, innovation, and excellence of Global Capability Centres in India. It celebrates their journey from being cost centres to becoming powerhouses of innovation and strategic importance. Through vivid visuals, inspiring stories, and expert insights, this book captures the essence of GCCs’ impact on the global stage and their significant contribution to India’s economic and technological prowess
India has emerged as a global leader in hosting Global Capability Centres (GCCs), which have transformed the landscape of technology and business services. The ET NOW Impactful GCC’s Of India coffee table book celebrates the remarkable journey and achievements of these centres, highlighting their contributions to innovation, economic growth, and employment generation.
Selection Process
To identify the Most Impactful GCC’s Of India, our Research Partner, evaluates brands across Large, Medium, Small and Start-ups/ Emerging enterprises. The research partner uses a very robust methodology with in-depth research on leaders to shortlist the Impactful GCC’s.
They used a two-pronged approach of secondary research coupled with primary research. The Research Partner identifies 1000+ brands from across the industry. They conduct a thorough research of these brands, benchmarking across an array of parameters, scored them and finally shortlisted the top 200 GCC’S.
These 200 brands are shortlisted based on the ground-breaking work they have done and met at least 80% of the parameters. We invite all these brands to the Conclave and celebrate their success stories through our exclusive Coffee Table Book post their consent.
01
To identify the Most Impactful GCC’s Of India, our Research Partner, evaluates brands across Large, Medium, Small and Start-ups/ Emerging enterprises. The research partner uses a very robust methodology with in-depth research on leaders to shortlist the Impactful GCC’s.
02
They used a two-pronged approach of secondary research coupled with primary research. The Research Partner identifies 1000+ brands from across the industry. They conduct a thorough research of these brands, benchmarking across an array of parameters, scored them and finally shortlisted the top 200 GCC’S.
03
These 200 brands are shortlisted based on the ground-breaking work they have done and met at least 80% of the parameters. We invite all these brands to the Conclave and celebrate their success stories through our exclusive Coffee Table Book post their consent.
Selection Criteria
It should have minimum of 03 years of operations as of March 2024.
It should have played a pivotal role in development and enhancement of its reputation in the industry, by providing holistic products and/or exceptional customer services and other essentials as covered under Selection Criteria
It should have a minimum growth rate of 3-5% YoY.
The turnover for startups and new brands (0-6 years) should be 0-50 crores, for emerging brands (6-10 years) should be 50-100 crores and for established brands (above 10 years) should be 100 crores and above.
Other key elements to be considered includes overall market share, workplace culture, business ethics, CSR, degree of innovation, extent of expansion into national and international markets.
The company Should Have a presence In India.
Any other notable achievements (awards/accolades/member of notable industry associations)
The company should have at least 500 employees.
Agenda
09:00 - 09:45 |
Registration |
09:45 - 09:50 |
Welcome by ET-Edge |
10:30 - 10:45 |
Keynote Address: “Navigating GCC Policy Labyrinths: Riding the Regulatory Rollercoaster” |
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In this session, we will be looking at the complex regulatory environments and how they impact Global Capability Centers (GCCs) globally. In drilling down the intricacies, it investigates the bottlenecks that GCCs face in trying to negotiate through different sets of rules but also brings out some of the tactics they apply to boost their operations and make sure that they meet all set standards. Attending this session will give participants a great deal of knowledge on how GCCs handle regulations, streamline their activities for increased productivity and maintain legal standards amidst changing conditions worldwide. |
10:45 - 11:00 |
Presentation |
11:00 - 11:45 |
CEOs Chat: "GCC Mysteries Unveiled: Unlocking Cost, Value, Transformation, and Innovation” |
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Exploring the complex world of cost, value, transformation, and innovation in GCCs requires a deep understanding of different perspectives. Dealing with this complexity allows leaders to create strategies that bring together conflicting goals for long-lasting success.
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11:45 - 12:00 |
Presentation |
12:00 - 12:30 |
Fireside Chat: "Tech Expedition: Revealing Innovations Driving GCCs' Advancement" |
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With the rapid evolution of technology, the GCC landscape is being transformed to embrace agility, efficiency, and resilience in the face of tough competition. The seamless integration of new technologies marks a significant change, empowering GCCs to succeed in a dynamic environment. By embracing these advancements and fostering collaboration between technology and human expertise, GCCs are paving the way for continued growth and global significance.
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12:30 - 12:50 |
“Green Growth Dialogue: Balancing Sustainability with Profitability” |
12:50 - 13:05 |
Keynote: Enhancing Return on Investment (ROI) Through AI investments |
13:05 - 14:05 |
Networking Lunch |
14:05 - 14:50 |
Panel Discussion: “From Conventional to Cutting-Edge: Pioneering Agile Work Models” |
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The merge of agile work models and remote operations is changing the game for GCCs, leading to a significant shift in company culture, technology setup, and leadership approaches. Embracing these changes enables GCCs to thrive in a fast-moving, remote-focused work setting.
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14:50 - 15:05 |
Partner Presentation |
15:05 - 15:30 |
In conversation: “Thriving Amid Crisis: Going Beyond Business Continuity” |
15:30 - 15:50 |
Chief Guest Address: “Expanding Vistas: Charting Future Success for GCCs in India" |
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India presents Global Capability Centers (GCCs) with a promising environment for expansion, thanks to its extensive pool of skilled workers, vibrant network of innovators, and evolving market dynamics. By strategically leveraging these factors, GCCs can not only thrive but also play a pivotal role in driving innovation and progress in India. |
15:50 |
Closing Remarks |
*Disclaimer: The agenda displayed on this page is subject to change without prior notice. Please check back regularly for updates.
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Project Head: Chandan Prajapati Phone: +91 9819819476 Email: chandan.prajapati@timesgroup.com