09:00 - 09:45

Registration  

09:45 - 09:50

Welcome by ET-Edge 

10:30 - 10:45

Keynote Address: “Navigating GCC Policy Labyrinths: Riding the Regulatory Rollercoaster”

In this session, we will be looking at the complex regulatory environments and how they impact Global Capability Centers (GCCs) globally. In drilling down the intricacies, it investigates the bottlenecks that GCCs face in trying to negotiate through different sets of rules but also brings out some of the tactics they apply to boost their operations and make sure that they meet all set standards. Attending this session will give participants a great deal of knowledge on how GCCs handle regulations, streamline their activities for increased productivity and maintain legal standards amidst changing conditions worldwide.

10:45 - 11:00

Presentation

11:00 - 11:45

CEOs Chat: "GCC Mysteries Unveiled: Unlocking Cost, Value, Transformation, and Innovation”

Exploring the complex world of cost, value, transformation, and innovation in GCCs requires a deep understanding of different perspectives. Dealing with this complexity allows leaders to create strategies that bring together conflicting goals for long-lasting success.

• Explore leaders' views on transformative efforts in GCCs.
• Discover the range of opinions on the importance of innovation in GCCs, studying how leaders see innovation as a driver of competitiveness and growth.
• Look at how leaders manage to balance cost efficiency with providing high value in GCC operations, examining how cost-saving measures and value creation work together.

11:45 - 12:00

Presentation

12:00 - 12:30

Fireside Chat: "Tech Expedition: Revealing Innovations Driving GCCs' Advancement"

With the rapid evolution of technology, the GCC landscape is being transformed to embrace agility, efficiency, and resilience in the face of tough competition. The seamless integration of new technologies marks a significant change, empowering GCCs to succeed in a dynamic environment. By embracing these advancements and fostering collaboration between technology and human expertise, GCCs are paving the way for continued growth and global significance.

• Discover the impact of data analytics on informed decision-making and innovation in GCCs.
• Emphasize the critical role of cybersecurity and the strategies used to protect data and infrastructure in a constantly evolving threat environment.
• Let's talk about how upcoming technologies like blockchain, IoT, and AR/VR can change the game for GCC strategies and services, and what this means for the future.

12:30 - 12:50

“Green Growth Dialogue: Balancing Sustainability with Profitability”

Achieving long-lasting and expandable operations requires a combination of innovative technologies, strategic planning, and a strong commitment to environmental and social responsibility. This speech highlights the importance of balancing sustainability and growth, showing that integrating these values is not only possible but necessary for lasting success.

12:50 - 13:05

Keynote: Enhancing Return on Investment (ROI) Through AI investments

13:05 - 14:05

Networking Lunch

14:05 - 14:50

Panel Discussion: “From Conventional to Cutting-Edge: Pioneering Agile Work Models”

The merge of agile work models and remote operations is changing the game for GCCs, leading to a significant shift in company culture, technology setup, and leadership approaches. Embracing these changes enables GCCs to thrive in a fast-moving, remote-focused work setting.

• Dig into the effects of remote operations on talent recruitment and keeping within GCCs.
• Look at how technology and strong infrastructure play a crucial role in supporting seamless remote operations in GCCs.
• Dive into the integration of agile practices into GCC operations, highlighting its ability to foster flexibility and quick reactions

14:50 - 15:05

Partner Presentation

 15:05 - 15:30

In conversation: “Thriving Amid Crisis: Going Beyond Business Continuity”
This session highlights the importance of effective risk management and crisis response strategies in Global Capability Centers (GCCs). It stresses the value of being proactive in identifying risks, having strong crisis plans, and fostering a culture of preparedness. GCCs are encouraged to tackle challenges quickly, using crises as opportunities for growth while maintaining smooth operations.

15:30 - 15:50

Chief Guest Address: “Expanding Vistas: Charting Future Success for GCCs in India"

India presents Global Capability Centers (GCCs) with a promising environment for expansion, thanks to its extensive pool of skilled workers, vibrant network of innovators, and evolving market dynamics. By strategically leveraging these factors, GCCs can not only thrive but also play a pivotal role in driving innovation and progress in India.

15:50

Closing Remarks