Agenda

As India moves towards becoming a developed nation by 2047, achieving universal insurance coverage is crucial to building a resilient and financially secure society. This session explores the existing gaps in insurance penetration and the steps needed to ensure inclusive access to protection across all socio-economic strata. Key discussions will focus on innovative insurance products, the role of digital platforms in expanding reach, and the importance of public-private partnerships in bridging the coverage gap.

This panel discussion will delve into the strategies and challenges facing the Indian life insurance industry in today's rapidly evolving landscape. By focusing on key areas such as technological innovation, customer-centricity, and regulatory compliance, industry leaders can explore ways to accelerate growth and build a stronger, more resilient sector.

This session will delve into the transformative forces shaping the non-life insurance industry and explore the radical reinvention required to thrive in the future. By analysing the trends in M&A, AI-enabled relationship, Incremental changes & investments, the panellists will discuss innovative strategies and best practices for insurers to stay competitive and relevant.

Speakers:
• Sarbvir Singh, CEO, PolicyBazaar
• Mayank Bathwal, CEO, Aditya Birla Health Insurance Company*
• Sanjeev Mantri, CEO, ICICI LOMBARD General Insurance Company*
• Girija Subramanian, CMD, New India Assurance*

Speaker: Lavanya Mundayur, General Manager & Chief Underwriting Office, New India Assurance

This fireside chat will delve into the evolving landscape of reinsurance. We'll discuss the advantages of innovative solutions, including their potential to streamline claims processes and enhance risk management & how alternative reinsurance structures are reshaping the industry in a dynamic global environment.

Discussion Points:  

• What are the current trends and shifts in the Indian reinsurance market?

• How is reinsurance supporting the global economy by mitigating systemic risks?

• How parametric models are being integrated with traditional reinsurance for comprehensive risk management?

• What’s next for the reinsurance industry, including new models of risk transfer, and how innovation will continue to reshape the sector?

Speakers will be CEOs from Reinsurance Companies

This panel discussion will explore the evolving role of insurtech in the insurance industry. While insurtech has disrupted certain aspects of the sector, its true potential lies in complementing and enhancing traditional insurance models. Participants will discuss how insurtech can be leveraged to improve efficiency, enhance customer experience, and create new growth opportunities.

Discussion Points: 

• How has the role of insurtech evolved and what are the key benefits of collaboration between traditional insurers and Insurtech

• How can insurtech utilize big data to identify emerging trends, assess new risks, and develop innovative insurance solutions for underserved markets?

• How can industry players work together to create a framework that fosters innovation while ensuring consumer protection?

This panel discussion will explore the transformative power of technology in shaping the future of the insurance industry. Participants will discuss the latest advancements in AI, machine learning, blockchain, and IoT, and how these technologies can be leveraged to enhance efficiency, improve customer experiences, and drive innovation. The panel will also delve into the challenges and opportunities associated with digital transformation and the strategies that insurers can adopt to stay ahead of the curve.

Discussion Points:

• What are the biggest barriers to digital transformation for traditional insurers?

• What role does omnichannel communication play in delivering a seamless digital customer experience?

• What role does predictive analytics play in customer profiling & risk assessment?

• How can blockchain technology ensure transparency, trust, and efficiency in claims processing and fraud prevention?

• How can insurers address regulatory concerns around technology?

Speakers:

• Sumanta Ghosh, Chief Technology Officer, Bandhan Life
• Pankaj Pandey, Chief Information Officer, SBI General Insurance
• Sanjay Karnatak, Chief Information Technology Officer, PNB MetLife India Insurance*
• Gaurav Chaudhri, Chief Information Officer, Reliance General Insurance*
• Anjani Kumar, CTO, Tata AIG General Insurance Company*

Technology has revolutionized the underwriting process by enabling data-driven decision-making, real-time underwriting, personalized products, enhanced efficiency, and expanded reach. Attendees will gain insights into the future of underwriting in a data-driven environment and how insurers can leverage this transformation to enhance their services.

Discussion Points:

• Understanding the transition from traditional underwriting methods to data-informed decision-making.

• How advanced data analytics is improving risk assessment and enabling more accurate underwriting decisions?

• Navigating regulatory challenges related to data usage and underwriting practices.

• How emerging data sources and technologies will shape the future of underwriting?

Speakers:

• Biswajit Sarkar, Head Underwriting, Kotak Mahindra Life Insurance
• Gaurav Arora, Head Corporate Underwriting & Claims, ICICI Lombard
• Shashi Kant Dahuja, Executive Director & Chief Underwriting Officer, Shriram General Insurance