As India moves towards becoming a developed nation by 2047, achieving universal insurance coverage is crucial to building a resilient and financially secure society. This session explores the existing gaps in insurance penetration and the steps needed to ensure inclusive access to protection across all socio-economic strata. Key discussions will focus on innovative insurance products, the role of digital platforms in expanding reach, and the importance of public-private partnerships in bridging the coverage gap.

Speaker: Deepak Sood, Member (Non-Life), IRDAI

Speaker: Prashant Tripathy, MD & CEO, Axis Max Life Insurance

This panel discussion will delve into the strategies and challenges facing the Indian life insurance industry in today's rapidly evolving landscape. By focusing on key areas such as technological innovation, customer-centricity, and regulatory compliance, industry leaders can explore ways to accelerate growth and build a stronger, more resilient sector.

Speakers:

• Prashant Tripathy, CEO, Max Life Insurance
• Tarun Chugh, MD & CEO, Bajaj Allianz Life Insurance
• Alok Rungta, MD & CEO, Future Generali India Life Insurance
• Kamlesh Rao, MD & CEO, Aditya Birla Sun Life Insurance

Moderator:

Amit Roy, Partner, Leader (Insurance & Allied Businesses), PwC India

Speakers:

Joydeep Roy, Partner, India FS Advisory Leader & Global Health Insurance Leader, PwC India

Ashootosh Chand, Partner - Digital & Emerging Technologies, PwC India

This session will delve into the transformative forces shaping the general insurance industry and explore the radical reinvention required to thrive in the future. By analysing the trends in M&A, AI-enabled relationship, Incremental changes & investments, the panellists will discuss innovative strategies and best practices for insurers to stay competitive and relevant.

Speakers:

• Sarbvir Singh, Joint CEO, PB Fintech
• Girija Subramanian, CMD, New India Assurance
• Mayank Bathwal, CEO, Aditya Birla Health Insurance
• Rakesh Jain, ED & CEO, Reliance General Insurance

Moderator:

Nitin Jain, Partner, Financial Services Strategy and Digital, PwC India

Speaker: A Senior Representative from Life Insurance Corporation of India

Moderator: Amit Roy, Partner, Leader (Insurance & Allied Businesses), PwC India

Speaker: Tapan Singhel, MD & CEO, Bajaj Allianz General Insurance

Moderator: Joydeep Roy, Partner, India FS Advisory Leader & Global Health Insurance Leader, PwC India

Speaker: Dr. Lavanya R. Mundayur, General Manager (currently selected CMD of Agriculture Insurance Company), New India Assurance

Speakers:

• Gopal Verma, Founder & Managing Director, HealthBuzz by Eicore
• Girish Koppar, CIO, Wockhardt Hospitals

Moderator: Sayandeb Mitra, Executive Director, Technology Consulting, PwC India

This panel will explore strategies for insurance brokers to thrive in today's competitive landscape while preparing for tomorrow’s challenges. Experts will share insights on building resilience and fostering innovation to drive sustainable growth in the brokerage industry.

Speaker: Vedanarayanan Seshadri, Managing Director & Principal Officer, Mahindra Insurance Brokers

Moderator: Joydeep Roy, Partner, India FS Advisory Leader & Global Health Insurance Leader, PwC India

Speakers:

• Yogesh Parvate, Vice President – Presales, VDA Infosolutions
• Rupendra Kumar, Partner Technical Specialist, IBM Technology Sales

This fireside chat will explore the evolving role of insurtech in the insurance industry. While insurtech has disrupted certain aspects of the sector, its true potential lies in complementing and enhancing traditional insurance models. Participants will discuss how insurtech can be leveraged to improve efficiency, enhance customer experience, and create new growth opportunities.

Discussion Points:

• How has the role of insurtech evolved and what are the key benefits of collaboration between traditional insurers and Insurtech
• How can insurtech utilize big data to identify emerging trends, assess new risks, and develop innovative insurance solutions for underserved markets?
• How can industry players work together to create a framework that fosters innovation while ensuring consumer protection?

Speakers:

• Animesh Das, CEO, Acko General Insurance
• Rajiv Gupta, President, PB Fintech
• Vineet Arora, Chief Business Officer- Distribution, Data & Technology, HDFC Life

Moderator: Vivek Srivastava, Managing Director, Customer Transformation, PwC India

This panel discussion will explore the transformative power of technology in shaping the future of the insurance industry. Participants will discuss the latest advancements in AI, machine learning, blockchain, and IoT, and how these technologies can be leveraged to enhance efficiency, improve customer experiences, and drive innovation. The panel will also delve into the challenges and opportunities associated with digital transformation and the strategies that insurers can adopt to stay ahead of the curve.

Discussion Points:

• What are the biggest barriers to digital transformation for traditional insurers?
• What role does omnichannel communication play in delivering a seamless digital customer experience?
• What role does predictive analytics play in customer profiling & risk assessment?
• How can blockchain technology ensure transparency, trust, and efficiency in claims processing and fraud prevention?
• How can insurers address regulatory concerns around technology?

Speakers:

• Sumanta Ghosh, Chief Technology Officer, Bandhan Life
• Pankaj Pandey, Chief Information Officer, SBI General Insurance
• Prajakt Deolasee, Chief Technology Officer, Turtlemint
• Suhail Ghai, Chief Digital Officer & Head Operations, Axis Max Life Insurance
• Ajay Panjnani, Chief Digital & Technology Officer, Aditya Birla Sun Life Insurance

Moderator: Asim Parashar, Partner - Advisory (Financial Services), PwC India

Speaker: Puneet Mahtta, AVP - Fintech Products and Business Growth, Binary Semantics

The underwriting landscape is at the cusp of a transformative era, driven by rapid advancements in technology, data analytics, and changing customer expectations. This panel will delve into the revolutionary shifts redefining underwriting processes, from real-time decision-making and AI-driven risk assessments to the emergence of personalized insurance offerings. Industry leaders will explore how these changes are impacting operational efficiency, market reach, and regulatory compliance, while also addressing the challenges of adopting innovative practices.

Discussion Points:

• Understanding the transition from traditional underwriting methods to data-informed decision-making.
• The move towards instant, data-driven decision-making and its impact on customer satisfaction.
• Navigating compliance challenges and maintaining ethical standards in a data-centric ecosystem.
• Upskilling and reskilling underwriters to thrive in a tech-driven environment.

Speakers:

• Gaurav Arora, Chief- Underwriting, Claims & Property, ICICI Lombard
• Shashi Kant Dahuja, Executive Director & Chief Underwriting Officer, Shriram General Insurance
• Porus Peshoton, EVP & Head, Underwriting, Claims & New Business Onboarding, Axis Max Life Insurance

Moderator: Pankaj Purohit, Managing Director, Governance, Risk and Compliance (GRC), PwC India

• Amit Roy, Partner, Leader (Insurance & Allied Businesses), Pwc India
• Gitika Karagwal, Senior Associate, Pwc India

Jury Members:

• BD Banerjee, Ex-MD of GIC India and CMD of Oriental Insurance and National Insurance (addl charge) and Insurance Ombudsman, Mumbai

Moderator: Joydeep Roy, Partner, India FS Advisory Leader & Global Health Insurance Leader, Pwc India

Speaker: G.N Bajpai, Ex-Chairman SEBI and LIC | Founder, GovEVA