“Drive Healthier Outcomes with Salesforce Health Cloud“
Healthcare organizations today face increasing pressure to enhance patient outcomes, deliver value-based care, and manage operations more efficiently. Salesforce Health Cloud is purpose-built to support providers, payers, and healthcare innovators in achieving these goals. By harnessing AI-driven tools like Agentforce, Health Cloud empowers healthcare stakeholders to personalize patient engagement, improve care coordination, and automate clinical and administrative workflows — all while ensuring better health outcomes at scale.
This virtual session will showcase the real-world impact of Health Cloud and demonstrate how healthcare leaders can adopt it to transform the patient experience and optimize operational excellence.
To help healthcare professionals and decision-makers understand how Salesforce Health Cloud can:
Enable personalized and scalable patient engagement
Improve internal coordination and cost efficiency
Integrate AI and actionable data insights across care delivery
Simplify clinical and admin tasks using Agentforce
Defining citizen outreach and its growing significance in India’s public sector.
Identifying key challenges to effective citizen engagement — including the digital divide, language barriers, and bureaucratic complexity.
Exploring technology’s role in improving outreach through social media, mobile apps, AI, and e-governance platforms.
Building feedback mechanisms that ensure citizen voices translate into real policy action.
Learning from real-world use cases and success stories to enhance engagement strategies.
Time | Session |
---|---|
3:00 PM – 3:10 PM | Welcome & Opening Address
Speaker: ET Edge Representative |
3:10 PM – 3:30 PM |
Presentation: Enhancing Healthcare with Salesforce Health Cloud
Speaker: Supraja Krishnan, Product Marketing Manager, Health & Life Sciences Cloud |
3:30 PM – 3:50 PM |
Live Demo: Health Cloud in Action & Agentforce Capabilities Speaker:Sumit Sharan, Senior Director, Product Management, Health Cloud |
3:50 PM – 4:05 PM |
Audience Q&A Session Moderated by ET Edge |
4:05 PM – 4:10 PM | Q& Closing Remarks & Thank You ET Edge Representative |