Balfour Manuel is the Managing Director of Blue Dart, South Asia’s most awarded and trusted express logistics provider, and a part of the DHL Group. With over three decades of experience in the express industry, he has been a key driver of Blue Dart’s success since its early days, bringing a wealth of expertise and strategic insight. 

In his role as Managing Director, Balfour Manuel leads a workforce of 12,000+ skilled professionals. His clear vision and focus on delivering customer-centric value propositions have been pivotal in maintaining Blue Dart’s leadership position in the industry. The company serves over 56,400+ locations across India, supported by its dedicated fleet of aircraft and extensive ground transportation network. 

Under Balfour’s leadership, Blue Dart has earned a reputation for innovation and received numerous accolades. He was recognized as a Great People Manager by the Great Manager Institute and Forbes in 2020, awarded Business Super Achiever at the ET Ascent Awards in 2022, and featured in BW Businessworld’s Most Valuable CEOs list in 2023. Additionally, he was named one of India’s Most Trusted Leaders twice, with the most recent honour in 2024 by Great Place To Work® India in collaboration with the Great Manager Institute®. He was also honored as one of India’s Impactful CEOs at the Times Now Impactful CEO Conclave in 2023. 

Balfour Manuel also holds prominent roles in industry bodies, serving as a Committee Member of the Express Industry Council of India (EICI) and the Indian Merchants’ Chamber (IMC), further contributing to the growth and development of the express logistics sector in India. 

He holds a master’s degree in business management with a specialization in Marketing, further enriching his leadership with a solid foundation in business strategy and marketing acumen.