Ruma Kishore

Director Global Digital Transformation Customer Experience
Unilever

  • Ruma is a transformative leader  with more than 25 years of  experiences driving her passion to bring business and technology together. 
  • With a passion for bringing business and technology together, she has been transforming processes across Supply Chain covering planning order to cash, logistics. 
  • She has been instrumental in setting up Unilever’s largest global hub in India which has delivered: 
  1. The largest implementation of Kinaxis – which is a planning solution in the world across industries. 
  2. Best implementation of Pega – Order to Cash, a business process orchestration solution which was recently awarded in Pega world in Vegas. 
  3. She runs Oracle Transportation Management to optimize transportation across 90+ countries as well as warehousing technology through Blue Yonder and SAP 
  4. She drives end to end digital transformation in customer experience covering a range of technologies, key of which is data and machine learning. 
  • She is presently also on the Board of Governors for Indian Institute of Management, Mumbai. 
  • She has been nominated by Economic Times in 2023 as one of the top 5 women IT leaders in India. 
  • She is also the first woman distinguished alumnus of  IIM Mumbai.