8
Editions
350
Speakers
80
Partners
3500
Delegates
20
Roundtables
8
Televised Episodes
The GCC Revolution: India at the Helm
India has firmly established itself as the global leader in the rapidly growing GCC (Global Capability Centers) ecosystem. Currently, the country is home to over 1,700 GCCs, which employ nearly 1.9 million professionals and contribute an impressive $64.6 billion in revenue to the economy. This dynamic sector is on a fast track to surpass $105 billion by 2030, with projections indicating that over 2,400 GCCs will be operational across the country. India’s strategic positioning as the nucleus of this transformation underscores its pivotal role in shaping the future of global business services.
At the Heart of Hyderabad: The Next GCC Chapter
The ET Edge GCC Summit has long served as the definitive compass guiding the evolution of India’s Global Capability Centers (GCCs). Across editions in Delhi, Pune, and Bangalore, and with a strong legacy in Hyderabad, we have consistently shaped industry narratives, sparked strategic dialogue, and enabled meaningful cross-sector collaborations.
We are now proud to announce the highly anticipated 9th Edition of the ET Edge GCC Summit in Hyderabad. This is not just another milestone, but a decisive convergence in one of India’s fastest growing innovation hubs.
Hyderabad, here’s why:
At the center of this growth surge is Hyderabad, a city that has rapidly emerged as one of India’s most advanced capability ecosystems with:
More than 300,000 professionals employed in the GCC sector, contributing to nearly 15 percent of India’s total GCC talent base (NASSCOM Hyderabad Ecosystem Report, 2024)
A record-breaking 13.1 million square feet of office space leased in 2024 (JLL India, Q1 2025 Real Estate Market Outlook)
A 17 percent share of leasing among India’s top cities, marking a 52 percent year-on-year growth (CBRE India – Office Leasing Trends 2024)
GCCs accounting for 41 percent of total leasing in Q1 2025 alone (1.6 million square feet) (Colliers India – Quarterly Market Insights, 2025)
& by 2030, the GCC sector is projected to scale to $105 billion, with more than 2,400 centers employing over 2.8 million people. (Zinnov-NASSCOM GCC India Landscape 2023)
Welcome to The 9th Edition of the ET Edge GCC Summit
Welcome to The 9th Edition of the ET Edge GCC Summit
Welcome to The 9th Edition of the ET Edge GCC Summit
Welcome to The 9th Edition of the ET Edge GCC Summit
Welcome to The 9th Edition of the ET Edge GCC Summit
Welcome to The 9th Edition of the ET Edge GCC Summit
Welcome to The 9th Edition of the ET Edge GCC Summit
Welcome to The 9th Edition of the ET Edge GCC Summit
The Centerstage of Transformation
The 9th Edition of the ET Edge GCC Summit will build on this momentum. It will bring together industry trailblazers, policymakers, technologists, and global leaders to decode the next wave of GCC transformation, spark high-value conversations on innovation, talent, AI, and leadership, explore Hyderabad’s evolving role as a global capability nucleus, and co-design the future of GCCs that are bolder, faster, and future-ready. This is more than an event; it is a blueprint for what is next, a strategic platform to shape the next phase of India’s GCC journey, from Hyderabad to the world.
Industry Representation
This summit is tailor-made for leaders and innovators who are shaping the future of global capabilities:
C-Suite Executives:
CEOs, MDs, and Country Heads of Global Capability Centers (GCCs).
Senior Leadership:
CXOs, CTOs, CIOs, Heads of Finance, HR, and Legal from multinational corporations with significant GCC operations.
Government & Policy Makers:
Central and state officials focused on IT, Electronics, Communications, and Industries.
Industry Architects:
Representatives from leading industry associations (NASSCOM, FICCI, etc.) and trade bodies.
Strategic Investors:
Investment firms, venture capitalists, and real estate developers keen on the GCC growth story.
Recognizing The Impactful GCC Leaders of India
Core Pillars of Discussion
Evolution of GCCs
Explore the transformation of Global Capability Centers from traditional support functions into strategic hubs driving innovation, value creation, and global business impact.
Responsible AI
Delve into the importance of ethical AI adoption through robust governance, inclusive frameworks, and equitable access across global operations.
AI-first GCCs
Discover how AI, automation, and data intelligence are redefining the potential of GCCs to lead in digital transformation and operational excellence.
Cybersecurity & Compliance
Learn how GCCs are building resilient digital ecosystems by proactively addressing cyber risks, regulatory shifts, and trust in connected operations.
Talent Transformation
Examine how hybrid work, the gig economy, and evolving workforce models are shaping agile, future-ready talent strategies within GCCs.
Policy Enablers
Unpack the Indian policy landscape and government initiatives that are accelerating the growth, innovation, and global competitiveness of GCCs.
ESG Integration
Understand how GCCs are embedding environmental, social, and governance priorities into their core strategies to create long-term, responsible business value.
Urban Innovation
Explore the role of GCCs in shaping smart infrastructure, innovation districts, and public digital platforms to build future-ready urban ecosystems.
Banking & Financial Services
Examine how BFSI-focused GCCs are driving digital finance, innovation, and compliance across global operations.
Real Estate & Infrastructure
Explore how GCCs are driving the evolution of workplace and infrastructure strategies by enabling smart, sustainable, and adaptive real estate models.
Advisory Board Members
Aditi Shukla
Head of India Shared Services and Country Head India
AXA XL
AXA XL
Amit Kalra
MD & Head
Swiss Re Global Business Solutions
Swiss Re Global Business Solutions
Amit Talwar
Country Director / India Leader
AGCO
AGCO
Jaideep Agarwal
India GBS Leader
Warner Bros. Discovery
Warner Bros. Discovery
Lalitha Indrakanti
CEO, Jaguar Land Rover Technology & Business Services India
Mohit Dhingra
Managing Director
Bristol-Myers Squibb
Bristol-Myers Squibb
Mrinal Duggal
Head of Sanofi Global Hub, HyderabadSanofi Global Hub, Hyderabad
Pawan Sachdeva
Managing Director - Technology
Carelon Global Solutions India
Carelon Global Solutions India
Rajesh Mani
SVP, Head of Asia Pacific Technology Hubs,
Mastercard
Mastercard
Rajesh Puneyani
VP Technology & Site Leader,
Kenvue GCC
Kenvue GCC
Rohan Lobo
Partner
Deloitte India
Deloitte India
Our Esteemed Speakers - Hyderabad Edition
Arpit Mehrotra
Managing Director, Office Services
Colliers India
Colliers India
Jaideep Agarwal
India GBS Leader
Warner Bros. Discovery
Warner Bros. Discovery
Jaya Dass
Managing Director, Asia Pacific
Randstad Enterprise
Randstad SourceRight & RiseSmart
Randstad Enterprise
Randstad SourceRight & RiseSmart
Mamatha Madireddy
MD, Head of HSBC India Global Service Centres
HSBC
HSBC
Mohit Dhingra
Managing Director
Bristol-Myers Squibb
Bristol-Myers Squibb
Mrinal Duggal
Head of Sanofi Global Hub, Hyderabad
Sanofi Global Hub, Hyderabad
Sanofi Global Hub, Hyderabad
Naveen Gullapalli
Managing Director
Amgen India
Amgen India
Pawan Sachdeva
Managing Director - Technology
Carelon Global Solutions India
Carelon Global Solutions India
Rajesh Puneyani
VP Technology & Site Leader
Kenvue GCC
Kenvue GCC
Rupesh Goel
Managing Director & Head of Credit - India
First Citizens India
First Citizens India
Thought Leaders Who’ve Defined the GCC Dialogue
Ajit Nayak
Executive Vice President and Head India and Middle East
HCLTech
HCLTech
Amit Dubey
Director,
Airbnb Global Capability Centre
Airbnb Global Capability Centre
Gaurav Gupta
Partner and GCC Industry Leader,
Deloitte India
Deloitte India
Jaideep Agarwal
India GBS Leader
Warner Bros. Discovery
Warner Bros. Discovery
Mamatha Madireddy
MD, Head of HSBC India Global Service Centres,
HSBC
HSBC
Naveen Gullapalli
Global Head,
Novartis
Novartis
Ruma Kishore
Director Global Digital Transformation Customer Experience,
Unilever
Unilever
Shri Anil Kumar Sagar (IAS)
Principal Secretary, Department of IT and Electronics
Anuradha Kumar
Associate Director - Human Resources,
AstraZeneca
AstraZeneca
Chirag Buch
Global Service Delivery Leader,
Marsh McLennan
Marsh McLennan
Partners
AI Partner
GCC Innovation & Service Partner
Workspace Partner
Associate Partner
Education Partner
Business Insights Partner
Conceptualized & Executed By
Secure your place among industry leaders at 9th Edition of ET Edge GCC Summit 2025, a transformative gathering where ideas are exchanged, and futures-ready enterprises are forged
Agenda
09:00 - 10:00
Registration & Networking
10:00 - 10:05
Welcome Address
From Digital India to ONDC and data governance reforms, India’s evolving policy landscape is catalysing the next wave of GCC growth. This session unpacks how bold, tech-driven public policy is empowering GCCs to lead global transformation from India.
As GCCs evolve into strategic hubs, leaders must navigate a complex matrix of talent, emerging tech, shifting regulations, and enterprise reinvention. This session brings together top GCC leaders to decode how they’re balancing these forces to drive sustainable, future-ready transformation from India.
10:50 - 11:00
Solution Showcase by Partner: TBA
With evolving global tax norms, regulatory frameworks, and cross-border compliance requirements, GCCs must stay ahead of complexity. This session dives into the latest tax, transfer pricing, and compliance developments shaping strategic decision-making for India-based centers.
11:30 - 11:40
Solution Showcase by Fractal Analytics: AI as a Strategic Muscle: Unlocking Enterprise Value from India’s GCCs
11:40 - 11:55
A GCC Case Study: From Insight to Impact: How We Leveraged AI & Data to Power Enterprise Innovation
India’s GCCs are no longer just adopters-they’re becoming global architects of AI, cloud, and platform engineering. This session explores how centers are reimagining enterprise tech stacks, driving innovation at scale, and building future-ready digital infrastructure for 2030 and beyond.
12:35 - 12:45
Solution Showcase by Partner: TBA
With the rise of data-driven medicine, real-world evidence, and AI-powered drug discovery, GCCs are fast emerging as vital growth engines for global pharma and medtech enterprises. This session uncovers how these centers are reshaping the industry from within.
13:00 - 14:00
NETWORKING LUNCHEON
14:00- 14:15
A GCC Case Study - TIER 2 Expansion: Strategic by Location, Sustainable by Design: Our Journey to Building a Responsible GCC
As GCCs expand, the need for agile, sustainable, and tech-enabled infrastructure is critical. This session explores how real estate strategies are evolving to support hybrid work, ESG targets, and India’s ambition to host future-ready, net-zero global capability hubs.
14:55 - 15:05
Solution Showcase by Partner: TBA
The GCC talent narrative is shifting from scale to skill. This session delves into how GCCs are nurturing AI fluency, fostering engagement, and building future-fit teams to lead enterprise transformation in the decade ahead.
15:45 - 15:55
Solution Showcase by Partner: TBA
India stands at a unique crossroads- where progressive policy meets global ambition. With proactive governance, a thriving innovative ecosystem, and a skilled talent pool, the nation is redefining what it means to be a global capability powerhouse. This keynote will spotlight how India’s policy vision is unlocking bold new possibilities for enterprises worldwide, and why GCCs are central to this reinvention journey.
16:10 - 16:30
RECOGNITION - IMPACTFUL GCCs OF INDIA
16:30 - 16:40
CLOSING REMARKS
16:40 ONWARDS
NETWORKING & REFRESHMENTS
Be the Partner Powering Tomorrow’s GCCs
Partnering at the ET Edge GCC Summit 2025 means aligning with the epicentre of global business transformation. As GCCs evolve beyond cost centres into hubs of innovation, AI, and R&D, this platform connects you with the minds shaping the future-from tech giants to finance leaders. Showcase your brand, spark strategic conversations, and unlock high-impact collaborations in a market poised to hit $110 billion by 2030. Don’t just follow the GCC revolution-lead it.
Business Networking
Connect with top decision-makers from Global Capability Centers across diverse industries such as IT, finance, FMCG, BFSI, etc.
Product Showcase
Present your innovative products and services to a targeted audience actively seeking cutting-edge solutions.
Brand Exposure
Gain significant visibility in front of influential leaders and organizations shaping the GCC landscape.
Strategic Connections
Build strong relationships with industry pioneers, potential clients, and partners to foster long-term business success.
Opportunity Expansion
Leverage the summit to explore new business opportunities, expand your market reach, and accelerate your company’s growth.
Thought Leadership
Establish your brand as a thought leader by sharing insights and expertise with a high-impact audience.
Moderation Opportunities
Lead discussions and panels, positioning your brand as an industry authority.
Media Amplification
Benefit from extensive media coverage, amplifying your brand’s presence and influence in the market.
Highlights From Previous Editions
4th July 2025
Novotel, Pune
