Fortress of Global Enterprise – GCC Bengaluru
Where global capability leadership, enterprise strategy, and innovation converge.
India’s Definitive GCC Platform
For years, ET Edge has shaped India’s Global Capability Centre narrative at a national scale.
What began as a single conversation has evolved into India’s most consistent, country-wide GCC platform, spanning multiple cities, chapters, and editions. From Delhi to Hyderabad, Mumbai, Pune, Delhi and Bengaluru, the ET Edge GCC Summit series has built a sustained presence that reflects the real momentum of India’s GCC ecosystem.
The ET Edge GCC Summits operate as a continuous leadership forum, with editions held across regions and throughout the year. This quarterly cadence has allowed the platform to stay closely aligned with industry shifts, policy evolution, talent movements, and enterprise priorities as they unfold in real time.
Across ten editions, the summit has convened global enterprise leaders, policymakers, technologists, and ecosystem partners to:
- Track the evolution of GCCs from support centres to strategic value engines
- Surface emerging models in AI, talent, governance, and innovation
- Build enduring partnerships across industry, government, and enterprise
Today, the ET Edge GCC Summit stands as India’s most credible and established GCC leadership platform, trusted by the world’s leading enterprises to shape dialogue, influence strategy, and spotlight the leaders defining the future of global capability from India.
A Legacy Built at Scale
A platform trusted by global leaders.
10
Editions
450
Speakers
150
Partners
4500
Delegates
30
Roundtables
900
One on One Meetings
Partners & Ecosystem
The ET Edge GCC Summit is supported by a powerful ecosystem of global enterprises, technology leaders, advisory firms, and industry bodies who are invested in shaping India’s GCC narrative.
Partnering with the summit offers direct access to senior decision-makers, visibility among enterprise leaders, and association with one of India’s most credible GCC platforms.
Co-powered by Partner
Workplace Solution Partner
Category Partner
Digital Partner
Associate Partners
Supporting Associations
Media Partners
Education Partner
Business Insights Partner
Our Previous Growth Partners
About the 11th edition
Why Bengaluru
The 11th Edition of the ET Edge GCC Summit returns to Bengaluru at a defining moment for India’s global capability ecosystem.
Bengaluru is not just India’s technology capital. It is the nerve centre of global enterprise operations. Home to over 875 GCCs and nearly 40% of India’s GCC workforce, the city represents the highest concentration of enterprise talent, innovation capability, and R&D leadership in the country.
This edition will spotlight how Bengaluru-based GCCs are evolving into fortresses of global enterprise, centres that are resilient, AI-native, talent-driven, and deeply embedded in value creation.
Advisory Board Members
Amit Kalra
MD & Head
Swiss Re Global Business Solutions
Swiss Re Global Business Solutions
Aneel Kumar Savalagi
Global Chapter Leader - ICC(Innovation Capability Centre), Global DD&T(Data, Digital & Technology)
Takeda
Takeda
Balu Chaturvedula
SVP & Country Head
Walmart Global Tech India
Walmart Global Tech India
Lalitha Indrakanti
CEO, Jaguar Land Rover Technology & Business Services India
Mohit Dhingra
Managing Director, Hyderabad
Bristol-Myers Squibb
Bristol-Myers Squibb
Pawan Sachdeva
Managing Director - Technology
Carelon Global Solutions India
Carelon Global Solutions India
Rajesh Mani
SVP, Head of Asia Pacific Technology Hubs,
Mastercard
Mastercard
Rohan Lobo
Partner and GCC Industry leader
Deloitte South Asia
Deloitte South Asia
Sirisha Voruganti
CEO & Managing Director, Lloyds Technology Centre India
Our Esteemed Speakers - Bengaluru Edition
Anand Ramakrishnan
Managing Director
Equiniti India
Equiniti India
Aneel Kumar Savalagi
Global Chapter Leader - ICC(Innovation Capability Centre), Global DD&T(Data, Digital & Technology)
Takeda
Takeda
Ashvin Velody
Partner
Deloitte India
Deloitte India
Atul Gupta
Head of Sales & Partnership
Scry AI
Scry AI
Avinash Samrit
Country Head – India & President – Global Capability Center
Clean Harbors Inc.
Clean Harbors Inc.
Balu Chaturvedula
SVP & Country Head
Walmart Global Tech India
Walmart Global Tech India
Bharat Belavadi
Country Head
WD India
WD India
Diwakar Rai
Head Retail, Global Capability & Delivery Center India
Diebold Nixdorf
Diebold Nixdorf
Jigar Halani
Director - SAE Asia South
NVIDIA
NVIDIA
Karun Azhisur
Country Head
Guardian India
Guardian India
Krishna Kumar G
Managing Director & Automotive Head
HARMAN India
HARMAN India
Kshama Dhir
Head of Global Business Solutions
KROLL
KROLL
Manish Kumar Purwar
Global IT Head - Sales & Service Technologies
GE HealthCare
GE HealthCare
Manisha Gupta
Partner
Deloitte India
Deloitte India
Milind Shah
Managing Director
Randstad Digital India
Randstad Digital India
Pawan Sachdeva
Managing Director - Technology
Carelon Global Solutions India
Carelon Global Solutions India
Praveen Rawal
Vice President APAC
Haworth
Haworth
Rajesh Puneyani
Vice President & GCC Site Leader
Kenvue India GCC
Kenvue India GCC
Rency Mathew
People Leader – APAC & ANZ, and MD
Sabre Bengaluru
Sabre Bengaluru
Ritesh Sachdev
SVP & Head Commercial Leasing, Asset Management, Sustainability & CSR
Tata Realty and Infrastructure Ltd.
Tata Realty and Infrastructure Ltd.
Rohan Lobo
Partner and GCC Industry leader
Deloitte South Asia
Deloitte South Asia
Sahil Kangotra
Head - Global Capability Centre Relationships
ICICI Bank
ICICI Bank
Sameer Shaikh
Senior Director & Head
XPO India GCC
XPO India GCC
Shailesh Tyagi
Partner
Deloitte India
Deloitte India
Sonali De Sarkar
Senior Vice President & Head Human ResourcesEpsilon India
Sowmya Vedarth
Partner
Deloitte India
Deloitte India
Sudhakar Rayavaram
Head of GenAI Solutions
Sedin Technologies
Sedin Technologies
Titir Pal
Managing Director – Data, Analytics & AI
Citi
Citi
Udhaya Baskar
Managing Director, India COEFedEx Global Capability Center
Veda Persad
Head, Service Level Governance & Reporting, Country Executive
Northern Trust India
Northern Trust India
Vikash Sharma
SVP, Banking and Payments Solutions, Professional Services and Client Experience
FIS
FIS
Vineet Dwivedi
VP, Global Head
Alcon Global Services
Alcon Global Services
Vybhava Srinivasan
Managing Director
Availity India
Availity India
Core Pillars of Discussion
Evolution of GCCs
Explore the transformation of Global Capability Centers from traditional support functions into strategic hubs driving innovation, value creation, and global business impact.
Responsible AI
Delve into the importance of ethical AI adoption through robust governance, inclusive frameworks, and equitable access across global operations.
AI-first GCCs
Discover how AI, automation, and data intelligence are redefining the potential of GCCs to lead in digital transformation and operational excellence.
Cybersecurity & Compliance
Learn how GCCs are building resilient digital ecosystems by proactively addressing cyber risks, regulatory shifts, and trust in connected operations.
Talent Transformation
Examine how hybrid work, the gig economy, and evolving workforce models are shaping agile, future-ready talent strategies within GCCs.
Policy Enablers
Unpack the Indian policy landscape and government initiatives that are accelerating the growth, innovation, and global competitiveness of GCCs.
ESG Integration
Understand how GCCs are embedding environmental, social, and governance priorities into their core strategies to create long-term, responsible business value.
Urban Innovation
Explore the role of GCCs in shaping smart infrastructure, innovation districts, and public digital platforms to build future-ready urban ecosystems.
Banking & Financial Services
Examine how BFSI-focused GCCs are driving digital finance, innovation, and compliance across global operations.
Real Estate & Infrastructure
Explore how GCCs are driving the evolution of workplace and infrastructure strategies by enabling smart, sustainable, and adaptive real estate models.
Industry Representation
This summit is curated for leaders shaping the future of global capability and enterprise transformation:
C-Suite Executives:
CEOs, MDs, and Country Heads of Global Capability Centers
Senior Leadership:
CXOs, CTOs, CIOs, CFOs, CHROs, and Heads of Legal and Compliance
Government & Policy Makers:
Policymakers and senior government officials across IT, Electronics, Communications, and Industry
Industry Architects:
Industry bodies, ecosystem architects, and advisory leaders
Strategic Investors:
Strategic investors, venture capital firms, and real estate developers focused on GCC growth
Recognizing The Impactful GCC Leaders of India
Continuing its tradition of celebrating excellence, the ET Edge GCC Summit 2026 will recognise GCCs and leaders who are redefining enterprise value from India to the world.
This editorial recognition programme honours organisations that have moved beyond operational excellence to demonstrate leadership in innovation, talent development, governance, and measurable business impact.
Agenda
09:00 – 10:00 AM
Registration & Networking
10:00 – 10:15 AM
Welcome Address
10:15 – 10:30 AM
Signature Talk: TBD
This panel explores how GCCs are evolving from support hubs to strategic powerhouses, owning products, platforms, and IP. Leaders will discuss how enterprise intelligence, innovation, and leadership drive results, and the rising role of GCC CEOs in balancing revenue, risk, and impact. Insights will focus on scaling capabilities and shaping the future of global enterprises.
Speakers:
- Vineet Dwivedi, VP, Global Head, Alcon Global Services
- Pawan Sachdeva, Managing Director – Technology, Carelon Global Solutions India
- Aneel Kumar Savalagi, Global Chapter Leader - ICC, Global DD&T, Takeda
- Balu Chaturvedula, SVP & Country Head, Walmart Global Tech
Moderator: Rohan Lobo, Partner and GCC Industry leader, Deloitte South Asia
11:10 – 11:20 AM
Solution Showcase by Partner
This chat explores how GCCs are collaborating with startups to transform bold ideas into market-ready products. Discover how innovation labs and GCC frameworks scale experiments into global impact, and how these partnerships accelerate product development, technology adoption, and enterprise growth. The discussion brings to life the synergy between startup agility and GCC muscle.
Speakers:
- Krishna Kumar G, Managing Director & Automotive Head, Harman India
- Diwakar Rai, Head Retail, Global Capability & Delivery Center India, Diebold Nixdorf
- Sahil Kangotra, Head - Global Capability Centre Relationships, ICICI Bank
- Kshama Dhir, Head of Global Business Solutions, Global Business Solutions, KROLL
Moderator: TBD
11:50 – 12:00 PM
Solution Showcase by Partner
This session brings together GCC leaders to explore how cyber risk is being governed, anticipated, and managed across global operations. The discussion will cover harmonising cross-border regulations, embedding risk-by-design frameworks, navigating privacy regimes such as GDPR and DPDPA, and leveraging risk intelligence to proactively identify emerging threats. Leaders will share insights on how GCCs are building resilient, compliant, and secure operations that go beyond compliance and breach response, ensuring enterprise-wide protection and continuity.
Speakers:
- Avinash Samrit, Country Head – India & President – Global Capability Center, Clean Harbors Inc.
Moderator: Sowmya Vedarth, Partner, Deloitte India
This panel delves into how GCCs are harnessing AI at scale while managing risk and accountability. Leaders will discuss multi-agent intelligence, autonomous systems, and responsible AI frameworks that drive global enterprise decisions. The session highlights strategies for scaling AI safely, embedding governance, and ensuring enterprise-wide impact.
Speakers:
- Manish Kumar Purwar, Global IT Head - Sales & Service Technologies, GE HealthCare
- Bharat Belavadi, Country Head, WD India
- Sameer Shaikh, Senior Director & Head, XPO India GCC
- Titir Pal, Managing Director – Data, Analytics & AI, Citi Bank
- Jigar Halani, Director - SAE Asia South, NVIDIA
- Sudhakar Rayavaram, Founder, Samagra Tech
Moderator: Ashvin Velody, Partner, Deloitte India
01:10 – 02:00 PM
NETWORKING LUNCH BREAK
02:00 – 02:10 PM
Solution Showcase by Partner
This chat explores how GCCs are embedding sustainability and ESG principles into their core operations. From green engineering and responsible growth to managing ESG data, reporting, and accountability, the discussion highlights how GCCs balance scale, business value, and long-term impact. Leaders will share insights on turning global mandates into practical, measurable action.
Speakers:
- Veda Persad, Head, Service Level Governance & Reporting, Country Executive, Northern Trust India
Moderator: Shailesh Tyagi, Partner, Deloitte India
02:30 – 02:40 PM
Solution Showcase by Partner
This session explores how GCCs are balancing talent costs with high-value capability development. Panellists will discuss strategies to retain top talent, build AI-ready teams, and embed culture for long-term continuity. The discussion highlights practical approaches to maintain skill depth, organizational impact, and global competitiveness.
Speakers:
- Rajesh Puneyani, Vice President & GCC Site Leader, Kenvue India GCC
- Rency Mathew, People Leader – APAC & ANZ, & MD, Sabre Bengaluru
- Vikash Sharma, SVP, Banking and Payments Solutions, Professional Services and Client Experience, FIS
- Vybhava Srinivasan, Managing Director, Availity India
- Udhaya Baskar, Managing Director, India COE, FedEx Global Capability Center
- Sonali De Sarker, Senior Vice President & Head Human Resources, Epsilon India
- Randstad Digital Spokesperson
Moderator: TBD
As Global Capability Centres in India expand their mandate and operational complexity, tax and compliance considerations are becoming increasingly strategic. From transfer pricing scrutiny and permanent establishment risks to indirect tax exposure and evolving regulatory reforms, GCC leaders must proactively manage risk while ensuring operational agility. This conversation will unpack key developments, audit trends, and governance best practices shaping the tax agenda for GCCs.
Speakers: TBD
Moderator: Manisha Gupta, Partner, Deloitte India
In this address, the spokesperson will share the government’s vision for India as a global GCC hub, highlighting how policy, talent, and technology are driving growth and innovation. The discussion will focus on accelerating investment, enabling enterprise-scale operations, and fostering a sustainable, future-ready GCC ecosystem. Attendees will hear insights on India’s strategic role in shaping the next frontier of global capability centers.
04:00 – 04:30 PM
RECOGNITION - IMPACTFUL GCCs OF INDIA
04:30 – 04:40 PM
CLOSING REMARKS
Be the Partner Powering Tomorrow’s GCCs
Partnering at the ET Edge GCC Summit 2025 means aligning with the epicentre of global business transformation. As GCCs evolve beyond cost centres into hubs of innovation, AI, and R&D, this platform connects you with the minds shaping the future-from tech giants to finance leaders. Showcase your brand, spark strategic conversations, and unlock high-impact collaborations in a market poised to hit $110 billion by 2030. Don’t just follow the GCC revolution-lead it.
Business Networking
Connect with top decision-makers from Global Capability Centers across diverse industries such as IT, finance, FMCG, BFSI, etc.
Product Showcase
Present your innovative products and services to a targeted audience actively seeking cutting-edge solutions.
Brand Exposure
Gain significant visibility in front of influential leaders and organizations shaping the GCC landscape.
Strategic Connections
Build strong relationships with industry pioneers, potential clients, and partners to foster long-term business success.
Opportunity Expansion
Leverage the summit to explore new business opportunities, expand your market reach, and accelerate your company’s growth.
Thought Leadership
Establish your brand as a thought leader by sharing insights and expertise with a high-impact audience.
Moderation Opportunities
Lead discussions and panels, positioning your brand as an industry authority.
Media Amplification
Benefit from extensive media coverage, amplifying your brand’s presence and influence in the market.
Thought Leaders Who’ve Defined the GCC Dialogue
Ajit Nayak
Executive Vice President and Head India and Middle East
HCLTech
HCLTech
Amit Dubey
Director,
Airbnb Global Capability Centre
Airbnb Global Capability Centre
Gaurav Gupta
Partner and GCC Industry Leader,
Deloitte India
Deloitte India
Jaideep Agarwal
India GBS Leader
Warner Bros. Discovery
Warner Bros. Discovery
Naveen Gullapalli
Managing Director
Amgen India
Amgen India
Ruma Kishore
Director Global Digital Transformation Customer Experience,
Unilever
Unilever
Shri Anil Kumar Sagar (IAS)
Principal Secretary, Department of IT and Electronics
Anuradha Kumar
Associate Director - Human Resources,
AstraZeneca
AstraZeneca
Chirag Buch
Global Service Delivery Leader,
Marsh McLennan
Marsh McLennan
A Community That’s Grown Stronger Every Edition
#ETEdgeGCCSummit
1.5
Social Media Impressions
750
Reach
37.5
Engagement
1.5
Video Views
Attendee Industries
46
Information Technology
20
BFSI
20
Pharma & Healthcare
14
Health and Wellness
7
Retail
15
Manufacturing
5
Logistics
10
Automobile
10
Other Services
Attendee Delegates
55
MD’s /CEO’s / GCC Leaders
25
CXO’s
15
Director’s
5
Other Profiles
Reflections from Industry leaders
Media
ET Edge GCC Summit 2024 3rd Edition
ET Edge GCC Summit 2024 4th Edition
ET Edge GCC Summit 2024 5th Edition
ET Edge GCC Summit 2024 6th Edition
ET Edge GCC Summit 2025 7th Edition
ET Edge GCC Summit 2025 8th Edition
ET Edge GCC Summit 2025 9th Edition
ET Edge Insights
John Dawber on the Future of Global Capability Centers: AI, Culture, and Innovation at Novo Nordisk
GCCs: Fueling Innovation and Growth
Future of GCCs in India is bright
GCCs contribute to the empowerment of Indian talent
Frequently Asked Questions
What is the ET Edge GCC Summit?
The ET Edge GCC Summit is India’s definitive leadership platform focused on Global Capability Centers (GCCs) – exploring trends, innovation, digital transformation, talent strategies, and enterprise value creation across the GCC ecosystem.
Who should attend the GCC Summit?
The summit is designed for C-suite executives (CEOs, MDs), GCC leaders, CXOs (CIO, CTO, CFO, CHRO), policymakers, industry architects, strategic investors, and ecosystem partners shaping the future of global operations from India.
What is the objective of the Summit?
The objective is to spark high-value conversations, share insights from industry leaders, build strategic networks, showcase innovation, and explore the evolving role of GCCs in business transformation and global competitiveness.
How do I register for the Summit?
You can register via the “Register Now” button on the summit page or through the event’s online registration portal.
Is there a registration fee?
Details about the registration fee (if applicable) are provided on the registration form/page. Please check the specific edition’s page for current pricing.
Can my team attend as delegates?
Yes. Delegates from GCCs and related industries- including executives, IT leaders, HR, finance, and operations teams- are encouraged to attend. Group registrations are usually supported via the event form.
What kind of sessions are included?
The summit features keynotes, panel discussions, fireside chats, expert talks, spotlight sessions, and networking rounds on topics such as AI adoption, talent transformation, ESG strategies, cybersecurity, global operations, and urban innovation.
Who are the speakers?
Speakers include industry leaders, GCC heads, enterprise CIOs/CTOs, government officials, policy leaders, and innovation experts from across sectors — sharing real insights and best practices.
Can my organization partner with the Summit?
Yes- the event offers partnership opportunities including category partner, associate partner, business insights partner, and more, providing brand exposure, thought leadership, and strategic connections.
Where are GCC Summits held?
Summits are hosted in major Indian cities with strong GCC ecosystems – such as Bengaluru, Hyderabad, Pune, and New Delhi- with location details provided on the specific edition page.
Whom can I contact for more information?
General enquiries can be addressed via the event contact email (et.edge@timesgroup.com) or phone number listed on the website.
I have specific questions about sponsorship, speaking slots, or media coverage — who should I contact?
Reach out to the event partnerships or media relations team through the contact details provided on the partner or contact page.
