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Overview

India’s GCCs are no longer just cost centers—they are now becoming execution engines for enterprise transformation. Yet, many still face bottlenecks when it comes to embedding AI beyond analytics dashboards, scaling GenAI with control, and driving engineering outcomes at business speed. This roundtable will focus on how leading GCCs are rewiring their models to shift from insight to impact.

Discussion Themes

1

From Dashboards to Decisions:

Driving AI from analytics to automation

2

Scaling GenAI with Guardrails:

Policy-bound AI execution inside GCC workflows

3

Product Engineering as the New Core:

Delivering platforms, not just projects

Agenda

Informal networking among invited GCC leaders and Xebia’s leadership team.

Outcome-driven insights from Xebia India leadership on next-gen GCC models.

Live demo of GenAI orchestration and policy-bound execution.

Discussion on GenAI scaling, governance hurdles, and delivery maturity.

Peer-led exchange on system orchestration and execution models.

Live use cases including:

  • Email Categorization Copilot
  • Underwriting Copilot
  • GenBI for business reviews

Participants share 1 key operating/capability shift. Facilitated by Xebia.

Speakers

Avinash Samrit

Country Head – India & President – Global Capability
Clean Harbors

Chandra Gupta

Senior Vice President, IT Division ExecutiveFIS

Deepak Malkani

Head of GBS, India
AkzoNobel

Krishna Kabra

Country HeadOrange (Global Capability Center)

Rahul Gupta

Gen AI Practice Head
Xebia

Sandeep Poddar

CEO
Kimberly-Clark GCC Pune Hub

Sudish Panicker

Managing Director & Head of Operations
BNY Mellon