India’s GCCs are no longer just cost centers—they are now becoming execution engines for enterprise transformation. Yet, many still face bottlenecks when it comes to embedding AI beyond analytics dashboards, scaling GenAI with control, and driving engineering outcomes at business speed. This roundtable will focus on how leading GCCs are rewiring their models to shift from insight to impact.
Discussion Themes
1
From Dashboards to Decisions:
Driving AI from analytics to automation2
Scaling GenAI with Guardrails:
Policy-bound AI execution inside GCC workflows3
Product Engineering as the New Core:
Delivering platforms, not just projectsAgenda
Informal networking among invited GCC leaders and Xebia’s leadership team.
Outcome-driven insights from Xebia India leadership on next-gen GCC models.
Live demo of GenAI orchestration and policy-bound execution.
Discussion on GenAI scaling, governance hurdles, and delivery maturity.
Peer-led exchange on system orchestration and execution models.
Live use cases including:
- Email Categorization Copilot
- Underwriting Copilot
- GenBI for business reviews
Participants share 1 key operating/capability shift. Facilitated by Xebia.
Speakers
Ashok Shetty
Vice President - Head Advanced Data Science
Swiss Re
Swiss Re
Avinash Samrit
Country Head – India & President – Global Capability
Clean Harbors
Clean Harbors
Chandra Gupta
Senior Vice President, IT Division ExecutiveFIS
Deepak Malkani
Head of GBS, India
AkzoNobel
AkzoNobel
Joseph George
Director IT - Software Development, Automation & AI
Emerson
Emerson
Karthikeyan Shankaran
Director - Finance Shared Services
EQ India
EQ India
Krishna Kabra
Country HeadOrange (Global Capability Center)
Narayanan Raman
Partner
Deloitte
Deloitte
Rahul Gupta
Gen AI Practice Head
Xebia
Xebia
Sandeep Poddar
CEO
Kimberly-Clark GCC Pune Hub
Kimberly-Clark GCC Pune Hub
Shibu Mathew Zacharia
Director of Claims
Allstate India
Allstate India
Sudish Panicker
Managing Director & Head of Operations
BNY Mellon
BNY Mellon
