In today’s dynamic business environment, Global Capability Centers (GCCs) have evolved beyond their conventional roles, emerging as indispensable strategic allies for enterprises. While their impact is undeniable, challenges persist in ownership, accountability, global coordination, and establishing a holistic business context. To tackle these challenges head-on, GCCs are proactively addressing issues and elevating their value proposition.

Looking ahead, significant transformations are on the cusp. Cutting-edge technologies are set to redefine the business landscape. As the future is inevitably driven by data, organizations are urged to optimize technology utilization and embrace a data-driven paradigm. The use of external tools and frameworks becomes imperative to deliver digital solutions and insights, leading to heightened operational efficiency, reduced costs, and substantial business value. In critical domains such as Infrastructure, Application Modernization, Cloud Services, Enterprise Application Management, and Remote Infrastructure Management, GCCs strategically leverage managed services to fortify their standalone infrastructure and applications.